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developerWorks  >  Lotus  >  Forums & community  >  Notes/Domino 4 and 5 Forum

Notes/Domino 4 and 5 Forum

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RE: Cannot Create Bitmap - Error when opening a document on Terminal Server on Windows 2000.
Christoph M. Noetzli 20.Aug.03 05:51 AM a Web browser
Forum -- Feedback 5.0.5 Windows 2000


The problem can be solved by enlarging the cache size maximum (Workspace Properties).

This problem occurs, because Lotus Notes handles pictures of other format than bitmap in a document to be opened on a server as if they were server-based design elements. If a document includes many pictures and therefore, is quite big, all the pictures within the document need to be “cached” and the cache might be temporarily too small in size.

As the file “cache.dsk” is not really touched (enlarged) by such open document procedures, whereas with a too small cache size maximum you might experience very slow performance, but no errors in other procedures, this might be an undocumented “feature” of Lotus Notes.

We have experienced, that some of our Lotus Notes Users had no problem to create such documents with a big number of pictures, but the same users were no longer able to open their documents afterwards in Lotus Notes. If they used the Internet Access (e.g. Internet Explorer) to open the documents no error occurred.

Solution:

-> Open Workspace Properties of the Client
-> Enhance the Cache Size (second tab)

If you rollout new Lotus Notes Clients you probably want to solve the problem in an early stage by enhancing the value “InitialCacheQuota” from 8192 to e.g. 43008 in the file “notes.ini”.

Any comments are welcome!



Cannot Create Bitmap - Error when o... (Eugene Nel 27.Aug.01)
. . RE: Cannot Create Bitmap - Error wh... (Jason Lafferty 13.May.02)
. . . . RE: Cannot Create Bitmap - Error wh... (Robert A Farsta... 21.May.03)
. . . . . . RE: Cannot Create Bitmap - Error wh... (Christoph M. No... 20.Aug.03)






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