The MIS department has their own Contact directory, using the Personal template, for our shared contacts. When I type in a contact's name for an email, it does not "complete" the name, but the mail goes anyway, so I never worried about it. However, my boss just offered the entire company the option of requesting department-level Contact directories from me, so now I must get this resolved, since it will freak them out. My bosses don't notice this issue since they have laptops, hence they have local copies of the Contact directory, and the Preferences entry (Mail and News, Local Address Books takes care of the matter. Any ideas, anyone? Please?