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Community Articles > SmartCloud Engage > Contacts and Profiles > I already have my contacts in another e-mail application. Can I import them into SmartCloud Engage?
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Click to view profileJohn Waller
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Community articleI already have my contacts in another e-mail application. Can I import them into SmartCloud Engage?
Added by John Waller | Edited by IBM contributorJeffrey Messore on February 29, 2012 | Version 16
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expanded Abstract
collapsed Abstract
Yes, you can import contacts from Lotus Notes and Microsoft Outlook.
Tags: contacts, people, engage, connections
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  • 1 Overview
  • 2 Importing Lotus Notes contacts
  • 3 Importing Microsoft Outlook contacts

Overview


You can import contacts from Lotus NotesĀ® 8 or later, and from Microsoft Outlook.

Importing your contacts is a two-step process. The first step is to save your contacts in a comma separated value file (.csv). When you export the file, save it as a "comma separated value" file. The second step is to upload that .csv file, and then select the contacts that you want to import.

Note: You can import Lotus Notes 8, Lotus Notes 8.5, Microsoft Outlook 2003, and Microsoft Outlook 2007 contacts.



Importing Lotus Notes contacts


  1. Open your Address Book, and then click File > Export.
  2. When you export the file, save it as a comma separated value file, and select Include View Titles under Detail to Incorporate.
  3. Under Advanced Options, select International (UTF-8) as the export character. For Lotus Notes 8.5, select the option to export only basic fields.


Importing Microsoft Outlook contacts


  1. Select File > Import/Export > Export from the main menu.
  2. Choose Comma Separated Values (Windows) > Select Contacts > Save exported file.

For more detailed instructions, open Help in Outlook and type export in the search box. Look for topics that include export wizard, export information, exporting contacts or exporting address book contacts in the title.

References

Importing contacts from a .CSV file into your Contacts can display certain characters incorrectly.Create New Article
Importing contacts from Microsoft Exchange into LotusLive iNotesCreate New Article
Importing contacts from Gmail into LotusLive iNotes
Importing contacts files into LotusLive Notes web: LLNCreate New Article

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Version Comparison     
VersionDateChanged by              Summary of changes
This version (16)Feb 29, 2012, 11:24:15 PMJeffrey Messore  IBM contributor
15Sep 13, 2010, 9:31:31 AMJack Downing  IBM contributor
14Sep 13, 2010, 8:54:39 AMJack Downing  IBM contributor
13Sep 13, 2010, 8:53:32 AMJack Downing  IBM contributor
12Sep 13, 2010, 8:53:27 AMJack Downing  IBM contributor
11Sep 13, 2010, 8:48:40 AMJack Downing  IBM contributor
10Sep 13, 2010, 8:39:18 AMJack Downing  IBM contributor
9Jul 1, 2010, 1:00:01 AMJeffrey Messore  IBM contributor
8Jun 17, 2010, 10:03:21 AMRobert J Mcdonald  IBM contributor
7Jun 3, 2010, 2:01:04 PMRobert J Mcdonald  IBM contributor
6May 26, 2010, 4:27:00 PMRobert J Mcdonald  IBM contributor
5May 25, 2010, 4:10:57 PMRobert J Mcdonald  IBM contributor
4Feb 5, 2009, 4:14:10 PMJohn Waller  IBM contributor
3Jan 30, 2009, 4:32:52 PMJohn Waller  IBM contributor
2Jan 30, 2009, 4:30:27 PMJohn Waller  IBM contributor
1Jan 15, 2009, 11:33:54 AMJohn Waller  IBM contributor
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