Q. Is it possible to import contacts from Gmail into SmartCloud Engage contacts?
A. Currently SmartCloud Engage officially supports Contacts imported from the Lotus Notes and Microsoft Outlook email clients. The .csv file format used by both clients will import correctly. The Gmail web client provides an option to export contacts in a Microsoft Outlook .csv compatible format.
-In the Contacts tab of Gmail, add the desired contacts you wish to import.
-Select Export and choose the Outlook .csv export format and save the file as contacts.csv.
-From SmartCloud Engage import the contacts.csv file using the Outlook format option.
-The contacts should import correctly. This is not officially supported but the import is reported to work correctly.