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In this course you will learn how to configure and administer IBM® SmartCloud Connections, SmartCloud Engage and SmartCloud iNotes®.

Course description

Attention: This page is being updated in the next few days to reflect the rename of IBM LotusLive™ to IBM SmartCloud™ for Social Business. During this update phase, however, the information will still be relevant.

This course focuses on the fundamentals needed to:

• Deploy IBM SmartCloud Meetings, Events, Connections, Engage, and iNotes.
• Administer IBM SmartCloud Meetings, Events, Connections, Engage, and iNotes.
• Support IBM SmartCloud Meetings, Events, Connections, Engage, and iNotes end users.
  

This course is relevant for the IBM SmartCloud Meetings, Events, Connections, Engage, and iNotes environment. IBM SmartCloud Meetings, Events, Connections, Engage, and iNotes integrates social networking and online collaboration in a suite of tools available on the web. IBM Customer Service Representatives can assist you in selecting the mail and collaboration services best suited to your business.

Mail services include IBM SmartCloud Notes® and IBM SmartCloud iNotes. Collaboration services include SmartCloud Engage, SmartCloud Connections, SmartCloud Meetings and SmartCloud Events. When deciding how many subscriptions you need for each service, consider the number of users you have. When deciding which services you need, consider existing messaging services, any network or security constraints, which data sources you use, and any application integration needs you have.

For more information about the different services offered go to IBM SmartCloud for Social Business and click Services.

This course compliments the IBM SmartCloud for Social Business product documentation.

For more information on administering SmartCloud Notes, refer to the following courses:

• SmartCloud Notes in a Service-only environment
• SmartCloud Notes in a hybrid environment
  

Audience

This course is intended for SmartCloud for Social Business organization administrators responsible for administering a SmartCloud for Social Business environment with some or with no prior experience working with SmartCloud Meetings, Events, Connections, Engage, and iNotes.

At least one person at an organization is designated as an organization administrator, responsible for user administration tasks such as adding and deleting SmartCloud for Social Business user accounts and resetting SmartCloud for Social Business passwords when users forget them.

Prerequisites

There are no prerequisites for this course.

Lesson plan

As a starting point, read the Using this Course page linked to below, as it provides details including requirements and how to use the course.

• Using this course