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Learning Center articleConfiguring and administering IBM SmartCloud Connections, SmartCloud Engage and SmartCloud iNotes
Added by IBM contributorIBM on March 5, 2012 | Version 1
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In this course you will learn how to configure and administer IBM® SmartCloud Connections, SmartCloud Engage and SmartCloud iNotes®.
Tags: LotusLive, LL, LLCS, SmartCloud, SCSC, course, education



In this course you will learn how to configure and administer IBM® SmartCloud Connections, SmartCloud Engage and SmartCloud iNotes®.

Course description

Attention: This page is being updated in the next few days to reflect the rename of IBM LotusLive™ to IBM SmartCloud™ for Social Business. During this update phase, however, the information will still be relevant.

This course focuses on the fundamentals needed to:
  • Deploy IBM SmartCloud Meetings, Events, Connections, Engage, and iNotes.
  • Administer IBM SmartCloud Meetings, Events, Connections, Engage, and iNotes.
  • Support IBM SmartCloud Meetings, Events, Connections, Engage, and iNotes end users.
This course is relevant for the IBM SmartCloud Meetings, Events, Connections, Engage, and iNotes environment. IBM SmartCloud Meetings, Events, Connections, Engage, and iNotes integrates social networking and online collaboration in a suite of tools available on the web. IBM Customer Service Representatives can assist you in selecting the mail and collaboration services best suited to your business.

Mail services include IBM SmartCloud Notes® and IBM SmartCloud iNotes. Collaboration services include SmartCloud Engage, SmartCloud Connections, SmartCloud Meetings and SmartCloud Events. When deciding how many subscriptions you need for each service, consider the number of users you have. When deciding which services you need, consider existing messaging services, any network or security constraints, which data sources you use, and any application integration needs you have.

For more information about the different services offered go to IBM SmartCloud for Social Business and click Services.

This course compliments the IBM SmartCloud for Social Business product documentation.

For more information on administering SmartCloud Notes, refer to the following courses:
  • SmartCloud Notes in a Service-only environment
  • SmartCloud Notes in a hybrid environment

Audience

This course is intended for SmartCloud for Social Business organization administrators responsible for administering a SmartCloud for Social Business environment with some or with no prior experience working with SmartCloud Meetings, Events, Connections, Engage, and iNotes.

At least one person at an organization is designated as an organization administrator, responsible for user administration tasks such as adding and deleting SmartCloud for Social Business user accounts and resetting SmartCloud for Social Business passwords when users forget them.

Prerequisites

There are no prerequisites for this course.

Lesson plan

As a starting point, read the Using this Course page linked to below, as it provides details including requirements and how to use the course.

  • Using this course
Lesson 1: Logging in as the first organization administrator
In this lesson, you will learn how to activate your account, which is the first step that you will need to take after you receive your SmartCloud for Social Business purchase confirmation e-mail. You will also learn how to modify your account settings and view your order history.

Lesson 2: Configuring the organization account
In this lesson, you will learn how to configure several settings for your SmartCloud for Social Business organization.

Lesson 3: Configuring SmartCloud iNotes for your organization
In this lesson, you will learn how to configure SmartCloud iNotes for your organization. If your organization has not purchased SmartCloud iNotes subscriptions, you can skip this lesson and proceed to Lesson 4: Customizing SmartCloud for Social Business for your organization.

Lesson 4: Customizing SmartCloud for Social Business for your organization
In this lesson, you will learn how to customize SmartCloud for Social Business for your organization.

Lesson 5: Setting up user accounts
In this lesson, you will learn how to set up SmartCloud for Social Business user accounts for your organization.

Lesson 6: Managing users
In this lesson, you will learn how to manage the IBM SmartCloud for Social Business user accounts for your organization.

Lesson 7: Administering IBM SmartCloud iNotes
In this lesson, you will learn several SmartCloud for Social Business administration tasks specific to SmartCloud iNotes users. If your organization has not purchased SmartCloud iNotes subscriptions, you can skip this entire lesson.

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