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Learning Center > Education > Course: Hybrid IBM SmartCloud Notes > Exercise 2.9: Changing a user's mail template
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Learning Center articleExercise 2.9: Changing a user's mail template

Added by IBM contributor IBM on December 14, 2012 | Version 1
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expanded Abstract
collapsed Abstract
How to change a user's SmartCloud Notes® mail template.
Tags: LotusLive Notes, LLN, LL, course, education, SCSB, SmartCloud Notes, hybrid

Overview

The company administrator has the ability to change the user's mail template in the IBM SmartCloud™ Notes (SmartCloud Notes) Administration panel. In this exercise, you will learn how to change a user's mail template.

Important: Even though the mail template can be changed while the user is logged into the system, these steps should be performed when the user is offline to prevent a temporary performance degradation.

Objectives

After completing this exercise, you should be able to:
  • Change a SmartCloud Notes user's mail template

Glossary

TermDefinition
Mail templateA mail template contains only the design of the mail database. In other words, it contains all of the features and functionality of the mail file application without any of the data.


Parent topic: Managing IBM SmartCloud Notes user accounts
Previous topic: Exercise 2.8: Editing a user's account
Next topic: Exercise 2.10: Managing the password for a user's Lotus Notes user ID

Procedure

  1. Log on to the service using the e-mail address and password of a SmartCloud Notes user with the Administrator role.
    Company admin's internet e-mail address and password are shown. Log In button highlighted
  2. If your user account also has the User role, click Administration -> Manage Organization on the action bar at the top. Otherwise, skip to the next step.
    On right side of dashboard at top, the Administration > Manage Organization to left of logged in Admin's name
  3. From the left navigation pane, click Lotus Notes
    Lotus Notes option is located under Settings section of left navigator
    ..
  4. Click Users.
    Users link is highlighted on right side of SmartCloud Notes Admin panel
  5. The list of SmartCloud Notes Users for your company displays. Select the box next to the name of each user whose template you would like to change.
    On Users page, checkbox to the left of user's name is currently selected
  6. Click Apply Mail Template.
    Apply Mail Template button, located above the list of users, is highlighted
    ..
  7. Click Select next to the name of the template that you would like to use.


  8. Note: You may need to look on subsequent pages to locate the template that matches the Notes 8.5.x version you are currently using.
  9. Note that the template you selected is now in bold.
    Name, version and language of template selected in previous step are highlighted
  10. Click Apply Mail Template.
    Apply Mail Template button at bottom of Select Default Mail Template page is highlighted
  11. When you are prompted to confirm the change, click Confirm
    Confirm button is located at bottom of Select Default Mail Template page to right of Back button
    ..
  12. Click Continue .
    Message:

Troubleshooting

ProblemResolution
I changed the mail template for a user to a different language, but some parts of the user's SmartCloud Notes user interface, when viewed from a Web browser, are not displaying in that language.Changing the language for a user requires two actions:
  1. Changing the user's mail template, as described in this exercise.
  2. Changing the language in the user's account, as described in Exercise 2.8: Editing a user's account

Test Yourself

QuestionAnswer
How do I change the language for a particular user's mail template?Changing the language for a user requires two actions:
  1. Changing the user's mail template, as described in this exercise.
  2. Changing the language in the user's account, as described in Exercise 2.8: Editing a user's account

Resources

  • Changing user mail file templatesexternal link
  • Using custom mail file templates


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image/jpeg 33 KB changemailtemplate_step1.jpg 12/14/12 10:40 AM
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image/jpeg 24 KB changemailtemplate_step10.jpg 12/14/12 10:40 AM
image/jpeg 17 KB changemailtemplate_step11.jpg 12/14/12 10:40 AM
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