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Community Articles > SmartCloud Engage > Chat > Troubleshooting Chat > Instant messaging search results only return 10 entries
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About the Original Author

Click to view profileJesse Ontiveros
Contribution Summary:
  • Articles authored: 3
  • Articles edited: 3
  • Comments Posted: 1

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Community articleInstant messaging search results only return 10 entries
Added by Jesse Ontiveros | Edited by IBM contributorJeffrey Messore on March 1, 2012 | Version 4
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expanded Abstract
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Instant messaging search results only return 10 entries
Tags: instant messaging, engage, notes
Problem:
 
A user attempts to search for "ch" in Lotus Sametime Instant Messaging client.  They only receive 10 entries even though they know that there are say 15 "Charles" in the company directory.
 
Solution

Currently, this is working as designed.  The Lotus Sametime client will always return the first 10 entries it find so as not to overwhelm the system with a search routine.

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Version Comparison     
VersionDateChanged by              Summary of changes
This version (4)Mar 1, 2012 5:01:10 AMJeffrey Messore  IBM contributor
3Jan 3, 2011 11:50:21 AMJack Downing  IBM contributor
2Nov 30, 2010 6:05:37 AMJeffrey Messore  IBM contributor
1Nov 18, 2010 12:34:20 PMJesse Ontiveros  IBM contributor
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