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Community Articles > Administration > SmartCloud Engage and Connections Administration > Summary of SmartCloud-generated email notifications
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About the Original Author

Click to view profileIBM contributorKendra Bowker
Contribution Summary:
  • Articles authored: 27
  • Articles edited: 138
  • Comments Posted: 8

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Community articleSummary of SmartCloud-generated email notifications
Added by IBM contributorKendra Bowker | Edited by IBM contributorKendra Bowker on January 16, 2014 | Version 4
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expanded Abstract
collapsed Abstract
This article summarizes the IBM SmartCloud for Social Business account actions that trigger email notifications.
Tags: SC Notes
In the following table, the term "Subscriber" refers to an individual user and the term "Customer" refers to a company as a whole.

Action
Email Sent to Subscriber
Email Sent to Company Contact
Requires Terms of Use Acceptance
Create a Customer trial subscription
X
X
Create a Customer paid subscription
X
X
Extend a Customer trial subscription
X

Extend the expiration date for a Customer paid subscription


Suspend a Customer subscription
X

Un-suspend a Customer subscription
X

Suspend a Subscriber profile
X


Un-suspend a Subscriber profile
X


Upgrade Customer trial subscription to a paid subscription
X

Entitle a Subscriber with a trial service
X


Entitle a Subscriber with a paid service
X


Modify a Subscriber entitlement
X


Remove a Subscriber entitlement
X


Renew a Paid Subscription


Modify a Subscriber's assigned role
X


Add a Subscriber with only the administrator role
X

X
Transfer a Subscriber profile to another Customer account
X


Delete a Subscriber account
X


Invite Guest Subscriber
X

X
Change Subscriber federated identity type
X



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Version Comparison     
VersionDateChanged by              Summary of changes
This version (4)Jan 16, 2014, 12:15:38 PMKendra Bowker  IBM contributorAdded descriptions of the terms "Subscriber" and "Customer"
3Jan 15, 2014, 2:40:03 PMKendra Bowker  IBM contributorMinor Change
2Jan 14, 2014, 1:37:30 PMKendra Bowker  IBM contributor
1Jan 14, 2014, 1:34:54 PMKendra Bowker  IBM contributor
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