Currently, Traveler Companion allows the viewing and sending of encrypted mail, including forwarding or replying to encrypted mail. It does not support encrypted calendar invitations. For security reasons, Traveler Companion does not allow you to paste the contents of encrypted mail into other applications.
Traveler Companion is available from the Apple App Store. The simplest way to install it is to open the App Store on your device to search for Traveler Companion. Then install Traveler Companion from its store entry. IBM Traveler Companion is provided by IBM
at no cost.
You cannot use this application if you do not have a working IBM Traveler mail account on your device.
Configuring Traveler Companion
If you launch Traveler Companion by tapping the Traveler Companion link in an encrypted mail and have not yet configured the settings, your server automatically configures based on information in the link. You can then supply the password and the encrypted mail downloads for viewing.
To manually configure the Traveler Companion settings, start the Traveler Companion application. In the settings menu, there are options for server, user name, password, and SSL. These options generally match the settings for your IBM Traveler account in the mail settings on your device. Contact your Domino
® administrator if you are unsure of which values to use.
Table 1. Traveler Companion options
|Server||This field contains the datacenter of your IBM Traveler service, for example traveler.notes.na.collabserv.com/traveler. Do not include http:// or any other prefix.|
|User name||The IBM SmartCloud user name you use to connect to your IBM Traveler service.|
|Password||The service passwords for your user name.|
|Require SSL||If this setting is configured to ON, IBM Traveler Companion does not download encrypted mail over an unencrypted connection. Do not change this setting unless you are instructed to do so by your IBM Traveler administrator.|
|Allow invalid certificate||If this setting is configured to ON, IBM Traveler Companion will not prompt you if there are server certificate problems (if the certificate has expired or is not signed by a trusted source, for example). These problems could indicate that the server has been compromised. Do not change this setting unless you are instructed to do so by your IBM Traveler administrator.|
Viewing and sending encrypted mail with Traveler Companion
Once successfully configured, you can use Traveler Companion to view and send encrypted mail in the mail application for your device. When you receive an encrypted mail from the IBM Traveler server, it contains a message with a Traveler Companion link. Tapping on this link launches Traveler Companion to download and display the actual message content. Traveler Companion prompts you for the password for the Notes
® ID file unless you have recently entered it, in which case it is stored by the Apple password caching feature (configurable from the administrator settings). This password may be different from your IBM Traveler password. Once the message has been successfully downloaded, Traveler Companion displays the mail. Press Home
to close the mail. You can then go back to the mail application to resume your mail session.
If you do not see a link for Traveler Companion in your encrypted mail, ask your Domino
administrator to upgrade the IBM Traveler server to version 22.214.171.124 or later.
You can use Traveler Companion to compose a new encrypted mail, or to reply to or forward an encrypted mail message from your device. To compose a new message, launch Traveler Companion and tap the New message
icon. To reply to or forward an encrypted mail message, view the encrypted message in Traveler Companion, then tap the Respond
icon. The original message will be appended to your new message when you touch the Send
Parent topic: Managing mail on Apple devices