If your company purchases an IBM SmartCloud
™ Archive Essentials subscription, you can archive and retrieve the email of IBM SmartCloud Notes
® users for legal purposes. Retrieval occurs through secure HTTPS access to the archive.
About this task
Currently, SmartCloud Archive Essentials does not provide end-users with access to their archived mail.
Company administrators enable the use of the archive service. A company administrator is someone who has a SmartCloud for Social Business user account and the Administrator role. Through user account selections, company administrators specify whose email is archived and who can work with the archived email.
To specify who can work with archived email, company administrators assign one of the following e-Discovery roles to user accounts:
- e-Discovery administrator: Allows someone to search the archive to retrieve messages that match search queries and give e-Discovery users access to the search results.
- e-Discovery user: Allows someone to work with search results generated by e-Discovery administrators.
For example, a department head in your organization might need to view the email messages sent and received by three users in your company during the past year. An e-Discovery administrator can search the archive for those messages and then give the department head access to the search results. The department head, who has the e-Discovery user role, can view and work with the messages in the search results.
The archive service can be used to search, retrieve, classify, download, export, forward, and audit archived messages.
The browser requirements to use the service are the same as the browser requirements to use the SmartCloud Notes
web client. For more information, see the SmartCloud Notes
Assigning e-Discovery rolesRelated information
SmartCloud Notes web requirements
A company administrator enables people to work with archived mail by assigning an e-Discovery role to their user accounts.
Enabling archiving of user email
A company administrator enables archiving of an IBM SmartCloud Notes
user’s email through a selection in the IBM SmartCloud
for Social Business user account.
Logging on to the archive service
To work with archived mail, log on to the archive service as an e-Discovery administrator or an e-Discovery user.
No special accessibility features are provided in IBM SmartCloud
Archive Essentials. All OS level keystrokes for accessibility are recognized. For the best accessibility experience, use Mozilla Firefox 3.6 or higher and JAWS 12 or higher.