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File Viewer is not fully accessible. When you view PDF files in File Viewer, if you have the accessibility requirement, we recommend you download the file and then open it in 3rd Party applications that are fully accessible. |
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You may not see parts of the user interface if you are using Internet Explorer's Compatibility View. If you've set Compatibility View to "Display all websites in Compatibility View", the banner dropdown menus may be partially obscured. To fix this, make sure that Compatibility View in Internet ... |
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This article explains how a user can use Fiddler to aid in troubleshooting IBM SmartCloud Connections problems |
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Question: Can the web browser that is embedded in the 8.x versions of the Notes client be used with the SmartCloud Engage services? Solution: The embedded browser has not officially been tested and not on the supported list of browsers at this time. Customers have reported success in using ... |
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If an application is stuck in the Loading stage when you start it, check that your HTTP 1.1 protocol is enabled. |
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Problem severity definitions for service requests for IBM Connections Cloud (formerly IBM SmartCloud for Social Business) |
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Question: Where can I see the status of all the IBM SmartCloud for Social Business services and updates on any known outages or known issues. Solution: The Service Status page is available at http:lotuslive.comsupportstatus |
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Known issues and workarounds. |
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What are some of the common registration and login problems that can be encountered with SmartCloud Engage? 1. After attempting to sign up for a new account on the service, the registration confirmation email is never received. Verify that the email given on the Signup page is correct. Verify ... |