質問 IBM SmarterCloud Notes で、別のオンプレミスのドメインからもメールを送信できるようにするために、接続文書を作成しました。 その結果、以下のエラーで、クラウド側へのすべてのメールが転送されなくなりました。 Rou

When you attempt to share an application in a SmartCloud meeting (original), the screen hangs at “Starting application sharing...”. This problem can occur when the web browser cannot connect to the appropriate server to check the browser's SSL certificates.

質問: 一人のユーザーに複数の インターネットメールアドレスを明示的に割り当てることはできますか 回答: いいえ。 複数の email アドレスを一人の同じユーザーに対して設定しようとすると、プロビジョニングの過程で

IBM SmarterCloud Notes ハイブリッド環境において、SmartCloud Notes ユーザーの新規登録を行った際、プロビジョニングは正常に終了したが、実際にユーザーが初めてログインしようとすると、以下のエラーが表示される場合があり

When dialing out to a bridge to audiocast you will see this error if you use a non-USCanadian number

Problem: When using Microsoft Outlook Outlook Express on Microsoft Windows NT or 2000 to connect to SmartCloud iNotes via IMAP SMTP POP3 a SSL security certificate warning may be displayed "The server you are connected to is using a security certificate that could not be verified". ...

Problem: When the meeting or event host attempts to sign into the meeting they are returned to a sign in page without an error. The same credentials worked previously. Solution: Events and Meetings signon is currently case sensitive so for some hosts that have alpha characters in their ...

When provisioning new SmartCloud Notes users in a hybrid environment, the provisioning appears to have been successful, however when a user logs in to SmartCloud Notes for the first time, the following error displays: 1003: You are not authorized to access that resource . This occurs when ...

Meeting recording will not play on Windows Media Player.

Using the SmartCloud Meetings plugin with Firefox 3.6 for application sharing.

Unable to connect to the SmartCloud Engage IM community using the Sametime client

Possible reasons that your email message does not reach it's recipient

Problem: The meeting moderator attempts to publish a Microsoft Word document to present at the meeting. During the publishing process the following error is displayed, "Error:(50)" Resolution: The error is the result of a custom property being set in the Word document when the property contains ...

Problem: Creating a new Event by copying an existing Event which had the maximum allowed participants, will cause an error on Step 4 of 8 of the new Event creation. The error incorrectly states that there are already too many people registered for the meeting. Resolution: This is a known issue ...

Problem: When stepping through the SmartCloud Meeting Events process to schedule a meeting, certain buttons are not visible if using Windows high contrast mode. Resolution: This issue is under investigation. The Windows high contrast mode produces an effect that hides some of the button elements ...

Problem: A "website cannot be displayed on the page" error can be generated sporadically if the meeting Host tries to use the Cancel button during the file publishing process. Resolution: This issue is under investigation. It seems to occur if the Cancel button is selected in the final stages of ...

The Activities Preferences can become disabled if the sidebar was in local or offline mode at a time when the server was unavailable. This article has the steps to recover.

Q. When I add a link to a file in the SmartCloud Engage files service, clicking on the link does not bring me to the desired file. A. This is a know issue that can occur when using the service with Microsoft Internet Explorer 6. The file is still available and can be found by searching in the file ...

Problem: When a participant joins an IBM SmartCloud Engage meeting, during the connection period, if they refresh their browser during this process, it may cause the participant ID to be missing from the roster and cause the participant ID to be left off the summary report. Solution: This is ...

Importing contacts from a .CSV file into your Contacts can display certain characters incorrectly.

How to complete multiple To Do forms in succession

Quick tip method to re-join a meeting as the Host if the session is ended prematurely

Error 3003 attempting to publish a Microsoft Excel (.xls) file in a meeting

Videocast in a meeting can crash on the host after repeated stopstart of the videocast

When attempting to publish a Microsoft PowerPoint file in a meeting, Error 5014 is displayed.