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Best Practice Makes Perfect

A collaboration with Domino developers about how to do it and how to get it right in Domino

I had reason to look recently at the FAQ we link to from the new topic form in the forums. It seems to me this is not the right format for our main purpose (heading off the same two dozen questions that get asked over and over). I'd like to have a FAQ document that directly addresses those questions, then tells them where to search for more answers. Here's my proposed list of questions; I've probably left off some important ones, so please chime in with any you think should be added or removed. My goal is to have up to 50 of the commonest questions.

  • Where else to look for answers.
  • Why doesn't anyone answer my question on the forum? Doesn't IBM monitor these?
  • @DbLookup, @DbColumn don't work on the web.
  • Other problems with @DbLookup, @DbColumn, GetDocumentByKey, etc.
  • Comparing date fields.
  • Documents in a view show up under different dates for different users.
  • My full text search isn't working.
  • How do I add fields to a form while the user is editing it?
  • Change the value of rich text in a document that's open in edit mode (add text, insert attachment, add a picture).
  • My application is slow.
  • @UserName doesn't work in view selection formula.
  • @DbLookup, other functions not working in view selection or column formula.
  • View selection to include only documents that have/do not have responses of a particular kind.
  • Sort view categories by total.
  • Sort view based on information in, or number of, response documents
  • Users can't edit documents they're supposed to be able to edit.
  • Users can't see documents they're supposed to have read access to.
  • Documents go missing.
  • Old documents suddenly reappear long after they have been deleted.
  • My hide formula isn't working.
  • How to assign a sequential number to each document.
  • Schedule an agent to run at time intervals that the agent properties do not support (e.g. the 1st and 3rd Sunday of every month).
  • Notes client or Domino server crashed; how do I find out why?

Andre Guirard | 18 May 2009 12:52:58 PM ET | Home, Plymouth, MN, USA | Comments (12)

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