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Best Practice Makes Perfect

A collaboration with Domino developers about how to do it and how to get it right in Domino

On the art of setting the meeting alert time preference to the correct value.

As a home office worker, most of my meetings are conference calls. I don't need the default 10 minute alert, since it takes less than a minute to dial in. Except, of course, that sometimes I need to wrap up what I'm doing, and that I don't always notice in advance when my meetings are going to be, and that I'm not at my computer every minute. If I have the alert set to one minute, and go make myself a coffee, the meeting alert could pop up and the meeting could start before I get back. So 1 minute is the wrong amount of time for the meeting default alert.


Even people in an office have a similar situation. They come back into their office with their coffee and see there's a meeting in 7 minutes (because it popped up 3 minutes ago). They need one minute to walk to the meeting room. So they set the snooze to 5 or 6 minutes and they answer emails until the alert goes again, and they can get to their meeting right on time.


But obsessive Andre is always counting clicks. Why should they have to look at the seconds on the clock to decide whether it's 5 or 6 minutes (because 8:53:xx plus 6 minutes might be 8:59:59, and then they would be late)? Why should they have to adjust the time if they don't see the notice for three minutes; doesn't Notes know that it's silly to alert someone three minutes after a meeting starts? Why shouldn't the default behavior if they just click "snooze" be something reasonable?


Alas. Afraid not. I'll just have to do the best I can with what's here -- for now at least -- which for me means setting the default alert time to 11 minutes, so that if I see the alert right away and click snooze, I'll still have time to dial in when it pops up again. But I think I'll drop a note to the UI planners suggesting the different interface pictured here.


While I'm at it, I'll mention again that the dialog shouldn't get dismissed if someone's typing when it comes up, forcing them to open their calendar to see what the notice was about. (Hint: it was about an event three days away. They won't see anything on today's meetings. They will shrug; must've been some other kind of message. They won't realize what Notes was trying to tell them until they get in to work after a very frosty breakfast the day of their wedding anniversary.)

Andre Guirard | 7 July 2008 08:42:52 AM ET | Home, Plymouth, MN, USA | Comments (7)

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