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Installing and deploying IBM Docs 1.0.4
1.0.4 Installing and Deploying
1.0.4 Using IBM Docs
Installing and deploying IBM Docs 1.0.4 documentation
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Exchanging information with IBM
September 23, 2013
To diagnose or identify a problem, you might need to provide IBM Support with data and information from your system.
Sending information to IBM Support
To reduce the time that it takes to resolve your problem, you can send trace and diagnostic information to IBM Support.
Receiving information from IBM Support
Occasionally an IBM technical-support representative might ask you to download diagnostic tools or other files. You can use FTP to download these files.
Troubleshooting and support
Techniques for troubleshooting problems
Searching knowledge bases
Contacting IBM Support
Subscribing to Support updates
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Sep 23, 2013 10:39:17 PM
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