IBM® Notes® Traveler (formerly IBM® IBM Notes Notes Traveler) is mobile email software, a push-email software that provides quick access to email, calendar and contacts. It gives two-way, over-the-air syncing between IBM® Domino® servers and wireless handheld devices, including Android devices, and select mobile devices running the Exchange ActiveSync protocol, such as Apple, Windows Phone and BlackBerry 10 devices. IBM Traveler syncs mail, calendar and address book data in real time. On some selected clients, To Do and Journal data are also synchronized.
IBM Traveler provides a simple, easy-to-use interface with a minimal number of configuration settings. You can customize how much data is synced with the device to optimize the use of device memory and communication bandwidth.
New mail messages from the IBM Domino server arrive on your device automatically and can trigger a notification event, such as a tone or a device vibration. Updates made on the device, such as sending a new mail message or changing a calendar entry, sync with the server as soon as a network connection is available.
The IBM Traveler server is installed on a computer running IBM Domino 853 FP6 and above. For basic configurations, the IBM Traveler component operates immediately following installation with minimal input required from an administrator. For highly available configurations, additional steps are required to enable multiple traveler servers to operate in a high availability pool. Day-to-day administrator activities are performed using the IBM Domino Administrator client or IBM Traveler Web Administration and the IBM Domino remote administration console. IBM Traveler uses the Domino directory to automatically look up and find users, as a result there is no manual enrollment procedure.
If you are an IBM Notes® or IBM iNotes® user, then you are already enabled as a IBM Traveler user. Mobile handheld device users only must install the client software depending on the device, and direct the device to a IBM Traveler server. The device automatically registers with the server and syncing begins immediately for the device.
The primary method for IBM Traveler clients communicating with the IBM Domino server is through an over-the-air communication channel. Examples include, cellular General Packet Radio Service (GPRS), WiFi (802.11x) or 3G. The IBM Traveler client works with any secure virtual private network (VPN) installed on the device. It also provides integrated support with IBM Mobile Connect. By using IBM Mobile Connect, you take advantage of the roaming and secure communication features that logically extend the enterprise network to the mobile device, regardless of the physical network that the device is using. The IBM Traveler client can connect using public GPRS or GSM (Global System for Mobile communications) networks and Synchronizes data in transit over a security-rich Hypertext Transfer Protocol/Secure Sockets Layer (HTTP/SSL) connection, helping to safeguard sensitive data while enhancing compliance with your corporate policies and Enhances administrator productivity and helps optimize network throughput.
- Supports remote wipe for lost or stolen devices. You can select full wipe of a device or partial wipe of only IBM Notes Traveler data.
- Enables security policies that control password length and strength specification, an option to deny access to unencrypted devices and an option to prohibit camera usage.
- Encrypts data at rest (on device) on Apple iOS, Android and Nokia Symbian devices.
- Enhances administrator productivity
- Provides a single point of control to monitor the IBM Notes Traveler community by user name, device type and operating system version; and to allow or deny access based on company security policies.
- Provides automated client updates.
- Supports scheduled synchronization and data filtering policies to optimize network throughput.
- Supports Linux®, Microsoft Windows® and IBM i servers. Using supported mobile devices.
- IBM Notes Traveler Version 18.104.22.168 supports latest devices and same has been document in the below document.
IBM Notes Traveler synchronizes email, calendar, contacts, and journal and to-do data through wireless networks with an IBM Domino server. The software provides basic email collaboration features such as create, reply, forward and delete (including attachment support). It also provides meeting-request support, including accepting and rejecting meeting invitations with comments, as well as attachment handling. Eligible IBM Notes customers can download the software free of charge. IBM Notes Traveler software uses a Secure Sockets Layer (SSL) connection for encrypting data that travels over the air via an HTTPS protocol.
Traveler Architecture without High Availability:
Traveler Architecture with High Availability:
How IBM Traveler works:
IBM Notes Traveler is installed on a IBM Domino server and runs as a separate add-in task. Having a dedicated IBM Notes Traveler infrastructure is preferable, so nothing else should be deployed on the IBM Notes Traveler servers to ensure adequate system resources are available.
Each mobile device has a either IBM Notes Traveler client (Apple Active Sync profile, IBM Verse App on Android and Apple devices and Windows Phone using active sync) installed which communicates with the IBM Notes Traveler server over http or https. All mobile devices have to download the IBM Verse client, except for Windows Phone devices which download a configuration a profile to the device and use the native iOS email client.
The following components are involved when a user accesses the IBM Notes Traveler server;
- User mail file
- Mobile device
- Domino directory
The following figure shows the main components of a simple IBM Notes Traveler configuration and how they interact:
New mail messages arriving in your Inbox on the Domino server arrive on the device without you needing to do anything (that is, are automatically pushed) and can trigger a notification event, such as a tone or a device vibration. Updates made on the device such as sending a new mail message or changing a calendar entry are synchronized with the server as soon as a network connection is available, and are reflected in the user's mail file and Notes client.
The IBM Notes Traveler client provides a simple, easy-to-use interface with a minimal number of configuration settings. You can customize how much data is synchronized with the device to optimize the use of device memory and server resources.
The IBM Notes Traveler server checks the Domino Directory for the user home server and mail file information and subsequently connects to it. The IBM Traveler server does not store any data, only the user's designated mail server has the user mail file. The figure below shows how the three components work together:
In a stand-alone implementation (that is non high availability) of IBM Notes Traveler server, there is a local Derby database where information about the user's subscribed folders, devices, and sync status is stored. This derby database also stores any security information about the devices on the system if the administrator of the server has implemented specific settings in regards to devices security. In a high availability implementation of the IBM Notes Traveler server, this information is kept in a central database on a separate enterprise database server (IBM DB2 for Linux, UNIX, and Windows or Microsoft SQL Server) and shared amongst all the IBM Notes Traveler servers in the same high availability pool.
There is a friendly way to see the majority of information stored in the IBM Notes Traveler database referenced above. This is the LotusTraveler.nsf file which is located in the root folder of the IBM Traveler server for stand-alone implementations or a web interface found at http(s)://server_name.domain.com/LotusTraveler.nsf for a high availability implementation. In this view, you can see all devices, and users. You can use this interface to administer these devices and users. In essence, this is the graphical user interface the administrator can use to view and administer the IBM Notes Traveler's database information.
Daily Administrator Task: Monitoring activities of Notes Traveler Server
Notes Traveler task is part of the "Server tasks" within Domino Administrator.
You can run “Show Task” command on server console and that will reveal whether Notes Traveler task is up and running
For tracking the performance of Traveler, you can check the traveler status through command “Tell Traveler Status”
tell traveler status” →
will indicate whether the traveler server is in good health or otherwise.
Traveler status can be any of below:
1. RED: Indicates server is performing Good
2. YELLOW: Indicates that there are some errors/issues on server that needs to be taken care of.
3. RED: Indicates there are some sever issues on server that need immediate intervention.
A Domino program document can be used to establish regular output of Traveler server statistics and usage.
Please refer below sample Program document.