You do not need to define any approved applications for Apple iOS devices to use attachment security settings. If attachment security settings are enabled, but no approved applications are defined, then this will only allow the built-in viewers used by IBM Notes Companion or the To Do application to view attachment data. When attachments are viewed in this fashion, data never leaves the secure container of the IBM Notes Companion or To Do application.
However, you may find that you need to exchange attachment data with another application, either to enable additional view support or for some other business process. Instead of allowing every device application that a user can install to read the attachment data from IBM Notes Traveler, the administrator can define a list of one or more applications that are allowed to exchange attachment data with IBM Notes Traveler. These applications are called Approved Applications, as they have been "approved" by the administrator for attachment handling. This generally implies that the administrator has done some amount of testing with the application and is familiar enough with it to know it will not leak attachment data outside itself. The IBM Notes Traveler attachment security settings only enforce that attachment data contained within the IBM Notes Traveler mail account or To Do application, and is shared with applications in the approved list. Once the attachment data is consumed by another application, IBM Notes Traveler can no longer control what happens to it.
The IBM Notes Traveler administrator should perform the following procedure to define an Approved Application:
- Test the application you want to approve for compatibility on an Apple iOS device. Ensure that it can be used by employees to handle file attachments coming from IBM Notes Traveler mail or the To Do application.
- Install the “iPhone Configuration Utility,” available from Apple's website as a free download for Mac or Windows.
- Run the iPhone configuration utility and connect your Applie iOS device (with the approved application installed) to a USB port on the Mac or Windows system. In the configuration utility, choose the device from the left pane and then select the Applications tab in the right pane.
- The Applications tab lists all of the installed applications on the Apple device, along with the application identifier. Application identifiers are strings, typically in the form com.company.appname.
- Use a web browser that is supported by the IBM Notes Traveler administration web client, and open the IBM Notes Traveler administration application (LotusTraveler.nsf).
- Navigate to the Approved Applications, click Add, and select the applications you wish to approve for Apple iOS devices. Enter the Application Name and Application Identifier information. This can be entered using the data from the iPhone Configuration Utility.
This process can be repeated for multiple applications. Approved applications then show up in the Approved Application view, and are automatically pushed to the IBM Notes Traveler Companion client and To Do application on Apple iOS devices connected to the IBM Notes Traveler server.
The following data fields are collected for each application:
Signifies the friendly name of the application and is the recommended field for approved applications. No special characters are allowed and the maximum length is 255 characters. Application Identifier
Unique application identifier. Typically, this is a package name such as com.acme.myapp. This identifier should be retrieved from the Apple iPhone Configuration Utility while it is connected to a mobile device. The maximum length for an Application ID is 255 characters.
Note:Parent topic: Working with attachment security settings
The Traveler Companion application will retrieve the new set of approved applications when it initially starts up and at intervals of 12 hours. If you are setting up your approved application list and testing using Companion, you may need to force Companion to retrieve the updated list. By killing the Companion application, this will force it to retrieve the latest set of approved applications. Kill the Companion application by double clicking on the Apple home button until you see a row of applications appear at the bottom of the screen. Swipe the Companion application to the top of the screen if running iOS7. If running iOS6 or earlier, press and hold the Companion application until a red badge appears with a line through it. Tap the red badge to kill it. Another option would be to restart the phone which restarts all applications.