There are times when a device needs to connect to a link sent by the server. For example, downloading client files, web page URLs, and Apple encrypted mail retrieval. To make sure that the server sends an appropriate link that the device can use, you must first set the External Server URL field on the Lotus
® Traveler tab in the Server document.
This URL sets the Lotus Notes
® Traveler servlet URL as the URL through which to perform all Lotus Notes
Traveler transactions and data synchronization. This value should be a URL that Lotus Notes
Traveler users can always access, whether on an internal network or the internet, and should not change.
If there is a reverse proxy in use, the URL should be set using this reverse proxy name. If there is a DNS name or IP that is used to route external traffic to the Lotus Notes
Traveler server from the internet, the URL should be set using this DNS name or IP address.
This field should specify the complete path to the Traveler servlet, including http://
, any port numbers if non-default values are in use, and should end in /traveler
The URL may be case-sensitive depending on the HTTP server. For example:
After making a change to the external server URL in the server document, restart the Lotus Notes
Traveler task. The external server URL field will only be present if the server's address book is at the 8.5.2 template level or above. If the field is not present in the server document because the address book is on an older template version, the external server URL can be set in notes.ini
with the parameter NTS_EXTERNAL_URL
. For example:
If the proxy is not using the default :80
port, then the port number must be in the URL. For example:
is added to or changed in notes.ini
, restart the Lotus Notes
Traveler task to make the change effective.
parameter in notes.ini
will take precedence over the external server URL field in the Server document. If NTS_EXTERNAL_URL
was added to notes.ini
while using Traveler version 8.5.1, ensure that the value is correct as described in this article, as this parameter's usage has changed in versions 8.5.2 or later. Problems may occur due to an incorrect URL setting that were not experienced in version 8.5.1.
Parent topic: Configuring Lotus Notes Traveler server