9.2.2 SystemDump logsAdded by Whei-Jen Chen on January 3, 2013 | Version 1 (Original)
The systemdump log is one of the most useful logs to review for an overview of the Lotus Notes Traveler server. This log has changed in Lotus Notes Traveler 8.5.3 Upgrade Pack1 to include more information that can help you or support understand the server and what is happening on the system.
You can generate a systemdump with this command on the server console:
tell traveler systemdump <options>
If you do not supply any , a default system dump is generated. To include options, use a "-" before the option to exclude it or a "+" before the option to include the option. The following are the available options:
- Java - Java VM Java dump (javacore.txt).
- Heap - Java VM Heap dump (heapdump.phd).
- System - Java VM System dump (core.dmp).
- NSD - Notes System Dump.
- BannedDoc - Banned documents.
- Configuration - Traveler and Domino configuration.
- Database - Database table locks.
- DbConfig - Database configuration.
- DbUsage - Database usage for all users.
- HA - High availability information.
- MailReplicas - Mail replicas information.
- Push - All push status.
- Security - All security status.
- Stat - Statistics.
- Status - Status tell command and memory status.
- Sync - Sync configuration.
- Threads - Threads in thread pools.
- ThreadData - Data associated with threads.
A systemdump log is broken into 32 sections as follows:
This section of the systemdump shows the versions of the software that are installed on the machine. It also denotes the database connection URL. You can see the time the server was started, how long the server has been up, and any systemdump options that were supplied with the command to generate the systemdump.
This section shows the status of the server (Green, Yellow, or Red), a processor snapshot, and memory usage of the server. If your server is configured for high availability, the Availability Index is also given.
- Java Dump
This section is present when the Java option is specified and denotes the name of the Java dump that was taken, and where this file is located.
This section displays all the configurations in the server and shows all the values that are entered on the Lotus Traveler tab of the server document, and also the notes.ini entries. The complete notes.ini file is also included in this section. Notes.ini values should override what is entered on the Lotus Traveler tab of the server document.
- TravelerUtil Configuration
This section contains current status of all configuration possible using travelerUtil command.
This section lists the current logging settings of the Lotus Notes Traveler process and the servlet running in the HTTP process.
- Domino Configuration
This section lists the current Domino configuration values used by the Lotus Notes Traveler server based on the server document (not just the Lotus Traveler tab). The complete client configuration files (Apple.xml) ,listing of the Domino server document, and any Internet Site Documents are also included .
Lists the client versions that are available to be installed on a device of a particular type.
- Default Settings
Lists the Default settings that would be used for a device that does not have settings yet and does not have an applicable policy. This section also lists the users or groups to which they defaults could apply and users or groups which are excluded from having these defaults apply.
- Thread Manager
Lists the active threads, the mappings of tokens to threads, and an overall summary.
Lists the data stored on each thread.
Lists all the Lotus Notes Traveler statistics that have been collected since the stats were last reset (the statistics are automatically reset each time the Traveler process is restarted). After the raw statistics, a summary of the synchronization and some percentage calculations based on multiple statistics is given.
- Domino Statistics
List of all the Domino Platform, HTTP, server statistics that have been collected since the stats were last reset (the statistics are automatically reset each time the Domino server is restarted).
This is a map of user names to user's canonical names. This is because the TCP push may have any flavor of the name, and we needed to normalize them to the canonical names.
- State Controller
This section has current device and user states utilized by push.
This section has the status of the users being enabled for monitoring of mail database changes and the current state for those being monitored.
- Heartbeat Discovery Queue
This is used for internal processing and queues the monitoring of the user's mail databases from Lotus Notes Traveler.
- Change Processing
Lists the users with detected changes in the mail database for which a prime sync needs to be run.
- Connection Manager
This section contains the statistics for current connections and peak connections and lists all current connections between devices and the server.
- Connection SMS Sender
Lists all pending SMS messages to be sent.
- Listener Store
Lists the listeners. Each Listener represents the push state of a user's device. Thus, the list of Listeners is the list of devices known to the system.
- Security Record Store
Lists the security records for the users and the devices. The security record tracks any security action requests (for example, wipe) as well as the status of any requests.
- Show Active
Shows the users that are current syncing on the server.
- User Cache
Shows the user information cached by the system to limit the number of Domino look ups for syncing user.
- Address Cache
Shows the email address information cached by the system to limit the number of Domino look ups of email address.
- Fetch Cache
Contains the rich text version of the document to limit having to go back to the Domino mail database to get the rich text version of the document.
- Nonce Cache
Shows the nonces used to prevent replay vulnerabilities.
- SendMail Cache
Shows hashes of mails sent by ActiveSync devices to prevent the devices from resending the same mails multiple times.
- Database Configuration Information
Contains the Lotus Notes Traveler database configuration Information.
- Banned Documents
Lists documents that have been banned because they caused the Notes Traveler server to crash.
- Mail Replicas
Contains mail replica information stored in the Traveler database for all users.
- High Availability (HA)
Contains the high availability information stored in the Traveler database.
We show a systemdump example and explain the content of the system dump file in more detail in 10.0 Appendix A.