IBM Lotus Notes Traveler Support provides the common issues with their solutions on FAQ page for Lotus Notes Traveler
. This site is updated regularly and you can visit 9.3.2 Common user problems
before opening a PMR with IBM Support.
When you encounter a problem, check your Lotus Notes version and consider updating your Lotus Notes Traveler to the latest code level for the release that you are running to eliminate any problems that have already been addressed, and usually can get your server up and running as quickly as possible. Because any code fixes for new problems that are found are included on the latest code stream, you will most likely be asked to upgrade to the latest level of the code to apply any fixes from IBM Support.
For the latest code releases, see Recommended maintenance page
These sections describes the issues that you might experience with the server and from a user perspective:
9.3.2 Common user problems