You must create an account on your Apple device for mail, calendars, and contacts before you can connect to the IBM
® Lotus Notes
® Traveler server. You can create an account automatically by installing an Apple profile. This method automatically supplies default information, such as your logon name and mail address.
An Exchange ActiveSync account is required. Apple devices using OS3 and earlier allow only one Exchange ActiveSync account. As a result, if you already have an Exchange ActiveSync account configured on an OS3 or earlier device, you must remove the account before proceeding with the following steps.
You should upgrade your device to the 3.1 firmware or later for use with the Lotus Notes
Traveler server. If you use these steps to create an account using the Apple profile, then you should upgrade your device to at least the 3.0 firmware. Previous versions do not preserve existing contact or calendar data on your device after the account is created. If you cannot upgrade or prefer not to, then you should create your account manually
. This allows you to explicitly turn off syncing for contacts, calendar, or both.
Connect to a WiFi or 3G network with the Apple device before you perform these steps.
- Open the Safari browser on your device, and go to http://yourserver.com/servlet/traveler to open the Lotus Notes Traveler user home page.
The user status section at the top of the user home page shows the status of the user and any user devices. If there are any error messages, they are shown in red in this section. Depending on the errors, you may need to address them before you can sync with the Lotus Notes Traveler server successfully.
Note: If the browser was previously logged into LotusLive Notes™, close the browser page or clear the browser cookies before connecting to the Lotus Notes Traveler user home page.
- Select Configure your Apple iPhone/iPod Touch/iPad.
- Verify the logon name and mail address.
The logon name is the user name used for the Lotus Notes Traveler user home page. The mail address defaults to your Internet mail address. Use the exact Internet form of your Domino® mail address rather than the canonical form of the address.
- Select Generate.
- Select Install.
- When prompted about the authenticity of the profile, select Install Now to continue to install the profile.
- If you have a security passcode for your device and are prompted for the passcode, enter it.
This passcode is not related to the Lotus Notes Traveler password.
- When prompted for your Exchange account password, enter your HTTP password and select Next.
- Select Done.
The new Exchange ActiveSync account is created in Mail, Contacts, Calendars
in your Settings application of your device. Registration with the Lotus Notes
Traveler server begins immediately and mail, calendars, and contacts appear shortly after. Do not open your Inbox immediately after the profile installation, as it can cause additional syncing with the server and prolongs the initial sync.
Parent topic: Creating an account