Betsy Comstock, our lead user researcher on Lotus Notes, posted her CHI 2009 presentation, Open by Design: How IBM Partnered with the User Community in the Redesign of Lotus Notes" to slideshare. Enjoy!
Chris
Chris Reckling | 23 April 2009 03:14:30 PM ET | | Comments (2) | Permanent Link
Not sure I can make it to this myself, but if you are in the Boston/Cambridge, MA area, come on down!
You're invited to a special Open House sponsored by the IBM Center for Social Software (IBM Research, IBM Interactive, GBS, CIO, and SWG) as part of the Cambridge Science Festival.
When: Thursday, April 30, 4-7pm What: Demos from Research, IBM Interactive, CIO, & SWG Where: IBM Center for Social Software, 1 Rogers Street, Cambridge - 2nd Floor (Look for balloons on 1st St.) Who: Open to the public! Invite friends & colleagues... |
Please join us and see leading-edge demos on: Social Networking for the Enterprise, Many Eyes (collaborative data visualization), Olympus (avatars for the web), Sametime 3D (3D virtual environment), CRAFT (collaborative reasoning), TAP (Technology Adoption Program), Lotus Connections, Next-generation Life Science, Insurance, and Banking, and many more!
How to find us:
Please look for the balloons near our First Street entrance -- across from Boca Grande, Similans, Helmand restaurants. We recommend taking public transportation. Street parking in the area is difficult; however, the Cambridgeside Galleria parking garage is nearby.
Chris Reckling | 22 April 2009 05:52:10 PM ET | | Comments (0) | Permanent Link
I finally posted our slides from Lotusphere 2009 - INV 101: From Web 2.0 to Enterprise 2.0: Collaboration, Productivity, and Adoption in the Enterprise - to Slideshare last night. I took out all of the front and end material that was included in the Lotusphere talk and just left the stories of our end users getting their jobs done, using just about all of our products - at least as many as we could reasonably fit into the story. It is not meant to be a product pitch, but more of a day in the life for our 3 users - a project manager, a sales person, and a web 2.0 marketing guy.
Chris Reckling
IBM Lotus User Experience
Chris Reckling | 1 April 2009 09:24:02 AM ET | Littleton, MA | Comments (0) | Permanent Link
3 of the iNotes ultra-lite UX team did an interview with Karel Vrendenburg. Margo Ezekiel, Michelle Cooper, and Carrie Tracy discuss their roles in bringing the product to market. It's a good example of how we operate in Lotus UX, combining skills, working together, and developing the best product for our users. It's pretty interesting hearing how each person had to take a different approach to the challenges in designing for a new platform. The team also provides some insight into working in an agile development environment.
Link to UXDesignCast
Chris
Chris Reckling | 29 March 2009 05:11:01 PM ET | Home | Comments (0) | Permanent Link
If you recall, way back 7 weeks ago during Lotusphere, there was a special area for those "special" bloggers out there. Here they are modeled by Baan and Denise before the show began.
It seems that an enterprising young manager (Mr. Kriger) got them shipped to RIT for the IBM Innovation Lab we set up last year there.
I think there wasn't enough room for everyone, servers, laptops, visitors, etc, so rumor has it that several made their way back to Westford yesterday.
Chris
Chris Reckling | 12 March 2009 08:52:57 PM ET | Home | Comments (1) | Permanent Link
Yesterday, IBM announced Alloy by IBM and SAP.
Business users need seamless access to people, processes, and information to improve their productivity. With Alloy by IBM and SAP, business users can easily access SAP business processes and information within their familiar IBM Lotus® environment. The integration provided by Alloy allows business users with access to enterprise information, yet keeps them compliant with their company's policies.
Since business users remain in their familiar Notes environment, there is a low learning curve, which can help speed adoption. As a result, business users can be more productive with improved decision making, and increased compliance with corporate policies.
Alloy ensures rapid deployment without extensive customization to support key business processes yet provides extensibility to support your unique environment.
Here's a picture from the reports demo I saw. The cool thing is that the SAP functionality is right inside the Notes client in a very natural and immediate way. For developers, you can get into the code and customize it to your heart's content.
Chris Reckling
Chris Reckling | 12 March 2009 08:43:21 AM ET | Westford, MA | Comments (5) | Permanent Link
Julia Brown (who I'm proud to say I interviewed at CMU one year) and Dwight Morse (erstwhile product manager) have started a weekly Notes tips blog, now that Mr. Lepoland has moved on. I found this on our internal Blog Central site, so maybe this will end up in Planet Lotus soon, too!
Notes Tips blog
(fixed the link)
Chris
Chris Reckling | 2 March 2009 08:50:47 PM ET | Home, MA | Comments (4) | Permanent Link
Karel Vredenburg interviews Mary Beth Raven and John Lance for his UX Designcast series on ibm.com/design. (The Lotus iNotes demo is featured on this page, too.)
They discuss Lotus Notes design methods with Karl.
Check it out here or you can find it in iTunes.
Chris
Chris Reckling | 21 February 2009 12:31:33 PM ET | Home | Comments (0) | Permanent Link
I love it when I find something by accident and go, "Nice!" Some customers had provided feedback that when using the embedded Sametime client, you could go down to the taskbar in Windows and click on the Sametime bubble icon to bring up your contact list. Well, now you can in Notes 8.5.
A single click on the icon brings the contact list to the top, whether it is docked inside the sidebar or floating in a separate window.
Enjoy!
Chris
Chris Reckling | 4 February 2009 10:09:02 PM ET | Home, MA | Comments (0) | Permanent Link
Check out this brief article on the Design @ IBM site. There's also a nice video that colleague Doug Spencer made for us along with Michelle Cooper and Margo Ezekiel providing the script and content, and working closely with the development team.
Busy executives must be able to maintain telephone and e-mail contact with colleagues and have access to their calendars at all times. Using IBM iNotes ultra-light for the iPhone, they can access their mail, calendar, and contact list on one of the hottest technologies on the market. It offers a "look and feel" similar to Lotus iNotes (which offers reliable, security-rich Web access to e-mail and collaboration applications to manage business-critical information), and it does so in a form that takes the user experience to another level: The screen (320 X 480 pixels) is relatively large, there's built-in wi-fi, and the touch screen interaction is natural and intuitive.
Accessing Lotus Notes on the Go (fixed the link)
Designers on my team are featured, but projects like this are not possible without close teaming between design, development, test, and info development.
Chris
Chris Reckling | 21 January 2009 10:49:50 AM ET | Orlando, FL | Comments (0) | Permanent Link
