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Inside Mobile Design and User Experience

Thoughts on mobile and social business applications, design, and user experience, by Chris Reckling.

Post-Lotusphere, I took on a new challenge, which is to lead a single team focused on mobile user experience. I thought I would start the blogging on the topic by reviewing the strategy that was given at Lotusphere during INV108 The Lotus Mobile Strategy.

Slide 8 in the presentation looks like this.
mobile strategy slide
A brief statement about each bullet:
A comprehensive solution means that IBM intends to provide "apps" across all of the product categories. Today we have many of the parts available as either web apps (iNotes, Connections, Sametime, for example), fully integrated with the platform (Blackberry), or native on the device platforms(Traveler). We need to fill in the holes where the solution is not comprehensive.
Available on leading devices
signals the intent to create apps for those logos you see on the screen (Android, Apple, Blackberry, and Nokia) and distribute them through the various app stores and markets. This includes both smartphones and tablets.
Application development tools
includes access to both xpages type apps (see Xpages mobile controls) and other patterns enabled via the Social Business Toolkit. We showed both of these during the OGS, by the way. There's also a plan brewing around embedded experiences and how that plays out on the mobile platforms.
Enterprise governance capabilities
means that we know security and device management are an important aspect to a full solution. Today, Traveler provides access to mail, calendar, contacts, along with password profiles and remote wipe, so how do we extend that access and make the management features better.

Slide 9 provides the "required by law" marketecture chart, for you visual learners in the audience - it pretty much says the same thing as the bullets. The only commentary to make here is that in addition to installable apps, some customers require that no information be left behind on the device; thus, the need for web applications such as iNotes, Connections, Sametime.

You are probably wondering what our plan is for Nokia. I am not the official spokesperson for the products, therefore I'm not saying anything! Certainly no one has a Nokia/WinMo7 device right now. Are you likely to purchase or deploy a Nokia Symbian 3 device soon? Are you now  likely to  consider supporting Windows 7 phone devices (Nokia or others) given the recent news? I'm truly curious, since Nokia is not seen too much in the US.

Look for more posts in the future as we start to pull designs together to meet the strategic objectives outlined here.

Press release: IBM Brings Social Business to the Cloud, Mobile Devices

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Chris Reckling | 23 February 2011 06:00:00 AM ET |

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