Donald E Payne 14.May.12 05:18 PM a Web browser
Files All releases All platforms
We are running IBM Docs version 1.0 20120513-0500. I don't know what version of IBM Files we are using. I don't know what platform either.
My team has a shared spreadsheet in IBM Docs.
My colleague is trying to save his changes, but is getting this error:
"IBM Docs service is not available. Your request cannot be processed at this time. Try again later or contact your system administrator."
He tried multiple times: same error every time. Other people have been able to save the same spreadsheet, both as Draft and as a new Version.
Don't know if this is related, but when we try to edit it, sometimes we get this error (I created a separate topic about this):
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, email@example.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
IBM_HTTP_Server at llsymsb.rchland.ibm.com Port 80
Error: "IBM Docs service is not ava... (Donald E Payne 14.May.12)
. . RE: Error: "IBM Docs service is not... (Donald E Payne 15.May.12)