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developerWorks  >  Lotus  >  Forums & community  >  IBM Connections Forum

IBM Connections Forum

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bopedibop bopedibop 17.Aug.16 04:58 AM a Web browser
Installation All releases Windows


Hi

I installed the viewer portion of ibm docs 2.0 onto a IC server.

The installation failed with "The python script has limitations"

I can see it has created some new application servers that is running. (viewer and conversion seems fine in the logs)

How can I manually remove the installation, I am not able to uninstall it from the installer and there is no uninstall.bat in the installer directory for the viewExtInstaller.

Extensioninstall logs says

[2016-0815-1754-5000] wsadminlib.syncall Sync config to node CHR-CAPPNode01
WASX7017E: Exception received while running file "./icext/tasks/create_shared_lib.py"; exception information: com.ibm.websphere.management.exception.ConnectorException
org.apache.soap.SOAPException: [SOAPException: faultCode=SOAP-ENV:Client; msg=Read timed out; targetException=java.net.SocketTimeoutException: Read timed out]


2016-08-15 17:57:52,428 INFO Exception: Create shared library failed
2016-08-15 17:57:52,428 ERROR Error while executing command, now rollback previous changes...
2016-08-15 17:57:52,428 INFO -->IM:Rollback InstallViewerDaemon
2016-08-15 17:57:52,428 DEBUG >>>>entering icext.install_viewer_daemon.InstallViewerDaemon.postcheck
2016-08-15 17:57:52,428 DEBUG <<<<exiting icext.install_viewer_daemon.InstallViewerDaemon.postcheck
2016-08-15 17:57:52,428 DEBUG >>>>entering icext.install_viewer_daemon.InstallViewerDaemon.undo_upgrade
2016-08-15 17:57:52,428 ERROR InstallViewerDaemon instance has no attribute 'upgrade_from_102'
Traceback (most recent call last):
File "C:\IBM\ConnectionsDocs\ViewerExtInstaller\installer\commands\command.py", line 218, in rollback_commands
_undo_upgrade(cmd, cmd_instance)
File "C:\IBM\ConnectionsDocs\ViewerExtInstaller\installer\commands\command.py", line 112, in _undo_upgrade
res = cmd_instance.undo_upgrade()
File "C:\IBM\ConnectionsDocs\ViewerExtInstaller\installer\icext\install_viewer_daemon.py", line 675, in undo_upgrade
if self.upgrade_from_102:
AttributeError: InstallViewerDaemon instance has no attribute 'upgrade_from_102'
2016-08-15 17:57:52,428 INFO -->IM:Rollback Map2WebServer
2016-08-15 17:57:52,428 DEBUG >>>>entering icext.install_plugin.Map2WebServer.postcheck
2016-08-15 17:57:52,428 DEBUG <<<<exiting icext.install_plugin.Map2WebServer.postcheck
2016-08-15 17:57:52,428 DEBUG >>>>entering icext.install_plugin.Map2WebServer.undo_upgrade
2016-08-15 17:57:52,444 DEBUG <<<<exiting icext.install_plugin.Map2WebServer.undo_upgrade
2016-08-15 17:57:52,444 DEBUG >>>>entering icext.install_plugin.Map2WebServer.precheck
2016-08-15 17:57:52,444 DEBUG <<<<exiting icext.install_plugin.Map2WebServer.precheck
2016-08-15 17:57:52,444 INFO -->IM:Rollback InstallPlugin
2016-08-15 17:57:52,444 DEBUG >>>>entering icext.install_plugin.InstallPlugin.postcheck
2016-08-15 17:57:52,444 DEBUG <<<<exiting icext.install_plugin.InstallPlugin.postcheck
2016-08-15 17:57:52,444 DEBUG >>>>entering icext.install_plugin.InstallPlugin.undo_upgrade
2016-08-15 17:57:52,444 INFO Rolling back the upgrade for Connections plugin
2016-08-15 17:57:52,444 INFO No need to upgrade the plugins
2016-08-15 17:57:52,444 INFO Successfully rollback the plugins
2016-08-15 17:57:52,444 DEBUG <<<<exiting icext.install_plugin.InstallPlugin.undo_upgrade
2016-08-15 17:57:52,444 DEBUG >>>>entering icext.install_plugin.InstallPlugin.precheck
2016-08-15 17:57:52,444 DEBUG <<<<exiting icext.install_plugin.InstallPlugin.precheck
2016-08-15 17:57:52,444 INFO -->IM:Rollback SyncNodes
2016-08-15 17:57:52,444 DEBUG >>>>entering icext.sync_nodes.SyncNodes.postcheck
2016-08-15 17:57:52,444 DEBUG <<<<exiting icext.sync_nodes.SyncNodes.postcheck
2016-08-15 17:57:52,444 DEBUG >>>>entering icext.sync_nodes.SyncNodes.undo_upgrade
2016-08-15 17:57:52,444 INFO Synchronizing all nodes...
2016-08-15 17:58:26,242 DEBUG Websphere admin execution result:WASX7209I: Connected to process "dmgr" on node CHR-CAPPCellManager01 using SOAP connector; The type of process is: DeploymentManager
[2016-0815-1758-1200] enableDebugMessages Verbose trace messages are now enabled; future debug messages will now be printed.
[2016-0815-1758-1600] wsadminlib.fullsyncall Start
[2016-0815-1758-2200] wsadminlib.fullsyncall Sync config to node CHR-CAPPNode01
[2016-0815-1758-2200] wsadminlib.fullsyncall Sync of node CHR-CAPPNode01 FAILED
[2016-0815-1758-2200] wsadminlib.fullsyncall WARNING: was unable to get sync object for node CHR-CAPPNode01 - is node agent running?
[2016-0815-1758-2300] wsadminlib.fullsyncall Sync config to node CognosNode01
[2016-0815-1758-2300] wsadminlib.fullsyncall Sync of node CognosNode01 FAILED
[2016-0815-1758-2300] wsadminlib.fullsyncall WARNING: was unable to get sync object for node CognosNode01 - is node agent running?
[2016-0815-1758-2300] wsadminlib.fullsyncall Sync config to node connectionNode01
[2016-0815-1758-2400] wsadminlib.fullsyncall Sync of node connectionNode01 FAILED
[2016-0815-1758-2400] wsadminlib.fullsyncall WARNING: was unable to get sync object for node connectionNode01 - is node agent running?
[2016-0815-1758-2400] wsadminlib.fullsyncall fullSyncall FAILED
[2016-0815-1758-2400] wsadminlib.fullsyncall Done

2016-08-15 17:58:26,242 DEBUG <<<<exiting icext.sync_nodes.SyncNodes.undo_upgrade
2016-08-15 17:58:26,242 DEBUG >>>>entering icext.sync_nodes.SyncNodes.precheck
2016-08-15 17:58:26,242 DEBUG <<<<exiting icext.sync_nodes.SyncNodes.precheck
2016-08-15 17:58:26,242 INFO Exception: need more than 1 value to unpack
2016-08-15 17:58:26,242 INFO -->IM:FAILED






ibm docs install failed (bopedibop boped... 17.Aug.16)
. . RE: ibm docs install failed (bopedibop boped... 26.Aug.16)
. . RE: ibm docs install failed (Vanessa P Reyes... 17.Aug.16)
. . . . RE: ibm docs install failed (bopedibop boped... 17.Aug.16)
. . . . . . RE: ibm docs install failed (Thomas Matter 22.Aug.16)
. . . . . . . . RE: ibm docs install failed (bopedibop boped... 23.Aug.16)





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