Skip to main content link. Accesskey S
  • Anonymous
  • Log on
  • Help
  • IBM logo
  • IBM Connections wiki
  • All Wikis
  • Home
  • Community Articles
  • Product Documentation
  • Learning Center


Search

Advanced Search

Categories

Tag Cloud

  • 1.0
  • 1.0.x
  • 2.0
  • 2.0.1
  • 2.0.1.1
  • 2.0_media
  • 2.5
  • 2.5_deployment
  • 2.5_media
  • 2.5_performance
  • 3
  • 3.0
  • 3.0.1
  • 3.0.1_media
  • 3.0_media
  • 3_deployment
  • 8.1.1
  • 8.2
  • activities
  • administrators
  • api
  • best_practices
  • blogs
  • bookmarks
  • business_card
  • cluster
  • communities
  • community
  • community_manager
  • connections
  • connections_3
  • connections_301
  • customization
  • customize
  • customizing
  • demos
  • deploying
  • deployment
  • deployments
  • developers
  • dogear
  • Domino
  • Edge server
  • education
  • error messages
  • files
  • forums
  • getting_started
  • Help
  • home
  • home_page
  • homepage
  • how-to
  • HTTP server
  • ibm
  • index
  • installation
  • integration
  • iOS
  • ipad
  • iWidget
  • J2EE
  • javadoc
  • lc3.0
  • learning
  • lotus-connections
  • mml
  • mobile
  • Notes
  • performance
  • person_card
  • Portal
  • portlet
  • portlet_factory
  • profiles
  • proxy server
  • quickr
  • Redbooks
  • rest
  • reverse proxy server
  • Sametime
  • scenarios
  • search
  • security
  • self-paced
  • SSO
  • tags
  • test_infrastructure
  • troubleshooting
  • tuning
  • video
  • VideoFest
  • videos
  • WAI
  • WAS
  • web_seminar
  • WebAppIntegrator
  • WebSphere
  • widgets
  • wikis
InformationInformation
You are currently viewing machine translated content. IBM translation might be available. Click IBM Translated Product Documentation to see what is available.X


Home > Troubleshooting > Home page error messages (2.0)
Rate this article 1 starRate this article 2 starsRate this article 3 starsRate this article 4 starsRate this article 5 stars

Home page error messages (2.0) 

expanded Abstract
collapsed Abstract
No abstract provided.

Use the codes included in the error messages generated by IBM Lotus Connections to identify problems with the Home page feature and find solutions for them.

Home page error messages
    Message
    Cause
    Solution
    CLFRQE: Warning in {0} XML parser.
    There is an error or warning in the XML feed generated by the specified component.

    Note: This error is caused when the seed list is generated incorrectly for a particular component. The problem is due to the component generating the seed list rather than the parsing or logging, so the user needs to check the logs for errors from that component.
    Please check the log files for errors generated by the specified component.
    CLFRQ0002E: Failure to retrieve all enabled widgets in catalog.
    There is an error in accessing the Home Page database. Next error in the log should provide more information about the specific action causing this error.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the database HOMEPAGE has been properly installed.
    CLFRQ0004E: Failure to delete auxiliary information for widget with key {0}.
    There is an error in accessing the Home Page database. Next error in the log should provide more information about the specific action causing this error.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the database HOMEPAGE has been properly installed.
    CLFRQ0005E: The transaction could not be started.
    There is a severe problem in your database manager. Transactions cannot be started.
    1. Verify that the database server is properly installed and running.
    2. Check the database connection configuration in the WebSphere Application Server installation.
    3. Verify that the database HOMEPAGE has been properly installed.
    4. Check in the database server documentation for any configuration needed to handle transactions correctly.
    CLFRQ0007E: Failure to retrieve enabled widget with identifier {0} from table {1}.
    There is an error in accessing the Home Page database. Next error in the log should provide more information about the specific action causing this error.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the database HOMEPAGE has been properly installed.
    CLFRQ0010E: The transaction could not be rolled back.
    There is a severe problem in your database manager. Transactions cannot be rolled back.
    1. Verify that the database server is properly installed and running.
    2. Check the database connection configuration in the WebSphere Application Server installation.
    3. Verify that the database HOMEPAGE has been properly installed.
    4. Check in the database server documentation for any configuration needed to handle transactions correctly.
    CLFRQ0012E: Failure to disable widget with key {1} in catalog.
    There is an error in accessing the Home Page database. Next error in the log should provide more information about the specific action causing this error.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the database HOMEPAGE has been properly installed.
    CLFRQ0013E: The transaction could not be committed.
    There is a severe problem in your database manager. Transactions cannot be committed.
    1. Verify that the database server is properly installed and running.
    2. Check the database connection configuration in the WebSphere Application Server installation.
    3. Verify that the database HOMEPAGE has been properly installed.
    4. Check in the database server documentation for any configuration needed to handle transactions correctly.
    CLFRQ0014E: Failure to enable widget with key {1} in catalog.
    There is an error in accessing the Home Page database. Next error in the log should provide more information about the specific action causing this error.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the database HOMEPAGE has been properly installed.
    CLFRQ0016E: Failure to retrieve auxiliary information for widget with key {0}.
    There is an error in accessing the Home Page database. Next error in the log should provide more information about the specific action causing this error.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the database HOMEPAGE has been properly installed.
    CLFRQ0019E: The widget with identifier {0} cannot be removed, as it is a system widget.
    Default widgets shipped with a Lotus Connections Home Page installation cannot be removed.
    1. Verify that the Lotus Connections Home Page installation finished successfully.
    2. Verify that the HOMEPAGE database has been properly installed.
    CLFRQ0020E: An error occurred while attempting to retrieve a list of all widgets.
    The Home Page data access object cannot retrieve information for available widgets.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the database HOMEPAGE has been properly installed.
    CLFRQ0021E: A null value was provided as a parameter.
    A null parameter has been provided to a Home Page server-side service.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the database HOMEPAGE has been properly installed.
    CLFRQ0022E: The widget with identifier {0} could not be updated.
    A widget with a specific identifier was not found in the Home Page widget catalog.
    1. Verify that the Lotus Connections Home Page installation finished successfully.
    2. Verify that the HOMEPAGE database has been properly installed.
    CLFRQ0023E: The widget with identifier {0} could not be removed.
    A widget with a specific identifier was not found in the Home Page widget catalog.
    1. Verify that the Lotus Connections Home Page installation finished successfully.
    2. Verify that the HOMEPAGE database has been properly installed.
    CLFRQ0024E: A new widget cannot be added with identifier {0}.
    There is a problem with adding a new widget, as that would duplicate a primary key.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the database HOMEPAGE has been properly installed.
    CLFRQ0026E: The widget with identifier {0} could not be enabled.
    A widget with a specific identifier was not found in the Home Page widget catalog.
    1. Verify that the Lotus Connections Home Page installation finished successfully.
    2. Verify that the HOMEPAGE database has been properly installed.
    CLFRQ0027E: An error occurred while attempting to retrieve a list of all available widgets.
    The Home Page data access object cannot retrieve information for available widgets.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the database HOMEPAGE has been properly installed.
    CLFRQ0028E: The widget with identifier {0} could not be disabled.
    A widget with a specific identifier was not found in the Home Page widget catalog.
    1. Verify that the Lotus Connections Home Page installation finished successfully.
    2. Verify that the HOMEPAGE database has been properly installed.
    CLFRQ0029E: An error occurred while attempting to retrieve the widget with identifier {0}.
    The Home Page data access object cannot retrieve information for available widgets.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the database HOMEPAGE has been properly installed.
    CLFRQ0030E: The widget with identifier {0} could not be retrieved.
    A widget with a specific identifier was not found in the Home Page widget catalog.
    1. Verify that the Lotus Connections Home Page installation finished successfully.
    2. Verify that the HOMEPAGE database has been properly installed.
    CLFRQ0031E: The database transaction could not be rolled back.
    There is a severe problem in your database manager. Transactions cannot be rolled back.
    1. Verify that the database server is properly installed and running.
    2. Check the database connection configuration in the WebSphere Application Server installation.
    3. Verify that the database HOMEPAGE has been properly installed.
    4. Check in the database server documentation for any configuration needed to handle transactions correctly.
    CLFRQ0033E: DAO factory cannot be retrieved.
    The configuration for the data access object cannot be retrieved correctly.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the database HOMEPAGE has been properly installed.
    CLFRQ0035E: The widget catalog administration service could not be retrieved.
    The Lotus Connections Home Page administration service is not available.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the database HOMEPAGE has been properly installed.
    CLFRQ0040E: An error occurred while querying by primary key at table: {0} using this primary key: {1}.
    There is an error in accessing the Home Page database. Next error in the log should provide more information about the specific action causing this error.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the database HOMEPAGE has been properly installed.
    CLFRQ0041E: An error occurred while attempting to retrieve widget preference by user ID: {0} and widget ID: {1}.
    There is an error in accessing the Home Page database. Next error in the log should provide more information about the specific action causing this error.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the database HOMEPAGE has been properly installed.
    CLFRQ0042E: An error occurred while loading DaoConfig file: {0}.
    The configuration for the data access object cannot be retrieved correctly.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the database HOMEPAGE has been properly installed.
    CLFRQ0043E: An error occurred while updating to table: {0} using this object: {1}.
    There is an error in accessing the Home Page database. Next error in the log should provide more information about the specific action causing this error.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the database HOMEPAGE has been properly installed.
    CLFRQ0044E: An error occurred while initializing DaoManager: {0}.
    The configuration for the data access object cannot be retrieved correctly.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the database HOMEPAGE has been properly installed.
    CLFRQ0045E: An error occurred while retrieving widget preferences by user ID and Page ID: userId {0}, pageId: {1}.
    There is an error in accessing the Home Page database. Next error in the log should provide more information about the specific action causing this error.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the database HOMEPAGE has been properly installed.
    CLFRQ0046E: An error occurred while retrieving widget preference by user ID, page ID, and row number: userId: {0}, pageId: {1}, row: {3}.
    There is an error in accessing the Home Page database. Next error in the log should provide more information about the specific action causing this error.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the database HOMEPAGE has been properly installed.
    CLFRQ0047E: An error occurred while retrieving the user by e-mail: {0}.
    There is an error in accessing the Home Page database. Next error in the log should provide more information about the specific action causing this error.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the database HOMEPAGE has been properly installed.
    CLFRQ0049E: An error occurred while retrieving widget preference by user ID, page ID, and location using these parameters: user id: {0}, page id: {1}, column: {2}, and row: {3}.
    There is an error in accessing the Home Page database. Next error in the log should provide more information about the specific action causing this error.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the database HOMEPAGE has been properly installed.
    CLFRQ0050E: An error occurred while selecting all entries of table: {0}.
    There is an error in accessing the Home Page database. Next error in the log should provide more information about the specific action causing this error.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the database HOMEPAGE has been properly installed.
    CLFRQ0052E: An error occurred while retrieving widget preferences by user ID: {0}.
    There is an error in accessing the Home Page database. Next error in the log should provide more information about the specific action causing this error.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the database HOMEPAGE has been properly installed.
    CLFRQ0053E: An error occurred while deleting table: {0}, using this primary key: {1}.
    There is an error in accessing the Home Page database. Next error in the log should provide more information about the specific action causing this error.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the database HOMEPAGE has been properly installed.
    CLFRQ0054E: An error occurred while retrieving widget preference by user ID, page ID and column number: usedId: {0}, pageId: {1}, column {2}.
    There is an error in accessing the Home Page database. Next error in the log should provide more information about the specific action causing this error.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the database HOMEPAGE has been properly installed.
    CLFRQ0055E: An error occurred while initializing the following data access object: {0}.
    The configuration for the data access object cannot be retrieved correctly.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the database HOMEPAGE has been properly installed.
    CLFRQ0056E: An error occurred while inserting to table: {0} using this primary key: {1}.
    There is an error in accessing the Home Page database. Next error in the log should provide more information about the specific action causing this error.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the database HOMEPAGE has been properly installed.
    CLFRQ0057E: The position parameter is not specified for the user: {0}
    The Lotus Connections Home Page Web application received incorrect information to retrieve or set user preferences.
    Verify that the Home Page application has been installed correctly.
    CLFRQ0060E: An error occurred while attempting to apply new widget settings: {0}
    There is a problem in trying to configure Lotus Connections Home Page preferences for a specific user.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the database HOMEPAGE has been properly installed.
    CLFRQ0063E: Wrong pattern: The pattern should be separated by the symbol: {0}. The error is for the user e-mail: {1}. Trying to update the widget at the position: {2}
    The Lotus Connections Home Page Web application received incorrect information to retrieve or set user preferences.
    Verify that the Home Page application has been installed correctly.
    CLFRQ0064I: There are no available widgets in the catalog.
    The Lotus Connections Home Page widget catalog is empty.
    1. Verify that the Home Page application has been installed correctly.
    2. Verify that the database HOMEPAGE has been properly installed.
    CLFRQ0065I: User preferences are not specified for the user: {0}
    There are no preferences available for the specified user.
    1. Verify that the Home Page application has been installed correctly.
    2. Verify that the database HOMEPAGE has been properly installed.
    CLFRQ0066E: It is not possible to retrieve the user's information using this login ID: {0}
    There is a problem in accessing information for the specified user.
    1. Verify that Lotus Connections directory service is installed correctly.
    2. Check that the LDAP server for the configuration is available (if you choose to use one).
    3. Verify that the database for the directory service has been installed correctly.
    CLFRQ0067E: The widget ID is not specified for the user: {0}
    The Lotus Connections Home Page Web application received incorrect information to retrieve or set user preferences.
    Verify that the Home Page application has been installed correctly.
    CLFRQ0068E: Either the user e-mail: {0} or the user ID: {1} is null.
    There is a problem in accessing information for the specified user.
    1. Verify that Lotus Connections directory service is installed correctly.
    2. Check that the LDAP server for the configuration is available (if you choose to use one).
    3. Verify that the database for the directory service has been installed correctly.
    CLFRQ0069E: An error occurred while deleting the position for this user: {0}. The user is trying to remove the widget ID {1} to the side palette.
    The Lotus Connections Home Page Web application received incorrect information to retrieve or set user preferences.
    Verify that the Home Page application has been installed correctly.
    CLFRQ0071E: An error occurred while retrieving the Profile Provider: Profile Provider is null.
    There is a problem with Lotus Connections directory service.
    1. Verify that Lotus Connections directory service is installed correctly.
    2. Check that the LDAP server for the configuration is available (if you choose to use one).
    3. Verify that the database for the directory service has been installed correctly.
    CLFRQ0073E: An error occurred while retrieving the Member Profile: Member Profile is null.
    There is a problem with Lotus Connections directory service.
    1. Verify that Lotus Connections directory service is installed correctly.
    2. Check that the LDAP server for the configuration is available (if you choose to use one).
    3. Verify that the database for the directory service has been installed correctly.
    CLFRQ0074E: The action is not specified for this REST call.
    The Lotus Connections Home Page Web application received incorrect information to retrieve or set user preferences.
    Verify that the Home Page application has been installed correctly.
    CLFRQ0075E: The current user session is not valid.
    Information about the current session was lost in an irregular manner.
    Check your WebSphere Application Server install.
    CLFRQ0076E: The user e-mail attribute is missing from the session.
    Information about the current session was lost in an irregular manner.
    Check your WebSphere Application Server install.
    CLFRQ0077E: Action: {0} is not valid for this REST call.
    The Lotus Connections Home Page Web application received incorrect information to retrieve or set user preferences.
    Verify that the Home Page application has been installed correctly.
    CLFRQ0078E: An error occurred while retrieving the available widgets information.
    The Home Page data access object cannot retrieve information for available widgets.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the HOMEPAGE database has been properly installed.
    CLFRQ0084E: An error occurred while retrieving the total number of enabled widgets (countEnabledWidgets).
    There is an error in accessing the Home Page database. Next error in the log should provide more information about the specific action causing this error.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the HOMEPAGE database has been properly installed.
    CLFRQ0085E: An error occurred while retrieving widget usage statistics (widgetsUsage).
    There is an error in accessing the Home Page database. Next error in the log should provide more information about the specific action causing this error.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the HOMEPAGE database has been properly installed.
    CLFRQ0086E: An error occurred while retrieving the total number of widgets (countAllWidgets).
    There is an error in accessing the Home Page database. Next error in the log should provide more information about the specific action causing this error.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the HOMEPAGE database has been properly installed.
    CLFRQ0087E: An error occurred while retrieving the total number of people (getCountPerson).
    There is an error in accessing the Home Page database. Next error in the log should provide more information about the specific action causing this error.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the HOMEPAGE database has been properly installed.
    CLFRQ0088E: An error occurred while retrieving the number of unique visits between {0} and {1}.
    There is an error in accessing the Home Page database. Next error in the log should provide more information about the specific action causing this error.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the HOMEPAGE database has been properly installed.
    CLFRQ0089E: An error occurred while updating the lastVisit field for user: {0}
    There is a problem in trying to configure Lotus Connections Home Page preferences for a specific user.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the HOMEPAGE database has been properly installed.
    CLFRQ0090E: An error occurred in the catalog config service.
    The Home Page data access object cannot retrieve information for available widgets.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the HOMEPAGE database has been properly installed.
    CLFRQ0091E: An IOException error occurred while the widget descriptor was responding to the client, the content of xml is: {0}
    The URL specified for a new widget is incorrect or not available to the Lotus Connections Home Page application.
    1. Verify that the widget is located in a URL accessible from the Home Page application.
    2. Make sure that the URL points to a correct location for an XML descriptor.
    CLFRQ0100E: No name was provided for resource bundle containing build version.
    Information about the current version of Home Page was not provided correctly.
    Verify that the Home Page application has been installed correctly.
    CLFRQ0104E: The resource bundle containing the build version does not exist.
    Information about the current version of Home Page was not provided correctly.
    Verify that the Home Page application has been installed correctly.
    CLFRQ0106E: Wrong data type for build version.
    Information about the current version of Home Page was not provided correctly.
    Verify that the Home Page application has been installed correctly.
    CLFRQ0113E: Failure to access Lotus Connections configuration service.
    The Lotus Connections configuration information is not available for Home Page tasks.
    1. Verify that the installation of Lotus Connections finished successfully.
    2. Verify that the LotusConnections-config files have been deployed correctly for the configuration.
    3. Verify that the LotusConnections-config.xml file has not been modified incorrectly
    4. and validates with the proper XML schema.
    CLFRQ0114E: An error occurred while rolling back database transaction.
    There is a severe problem in your database manager. Transactions cannot be rolled back.
    1. Verify that the database server is properly installed and running.
    2. Check the database connection configuration in the WebSphere Application Server installation.
    3. Verify that the database HOMEPAGE has been properly installed.
    4. Check in the database server documentation for any configuration needed to handle transactions correctly.
    CLFRQ0115E: An error occurred while retrieving user preference information: {0}
    There is a problem while accessing Home Page preferences for a particular user.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the HOMEPAGE database has been properly installed.
    CLFRQ0116E: An error occurred while retrieving user preference information by position: {0},{1},{2},{3}
    There is a problem while accessing Home Page preferences for a particular user.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the HOMEPAGE database has been properly installed.
    CLFRQ0117E: An error occurred during findByPageIDRowNum: {0},{1},{2}
    There is a problem while accessing Home Page preferences for a particular user.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the HOMEPAGE database has been properly installed.
    CLFRQ0118E: An error occurred while retrieving user preference information by ID: {0}, {1}
    There is a problem while accessing Home Page preferences for a particular user.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the HOMEPAGE database has been properly installed.
    CLFRQ0119E: An error occurred during findByPageIDColNum: {0},{1},{2}
    There is a problem while accessing Home Page preferences for a particular user.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the HOMEPAGE database has been properly installed.
    CLFRQ0120E: An error occurred while retrieving user preference information by e-mail: {0}, {1}
    There is a problem while accessing Home Page preferences for a particular user.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the HOMEPAGE database has been properly installed.
    CLFRQ0121E: An error occurred during createByMail: {0},{1},{2},{3},{4},{5},{6}
    There is a problem while accessing Home Page preferences for a particular user.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the HOMEPAGE database has been properly installed.
    CLFRQ0122E: The user value during creating persistence bean is null.
    There is a problem in trying to configure Lotus Connections Home Page preferences for a specific user.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the HOMEPAGE database has been properly installed.
    CLFRQ0123E: Protocol not supported for {0}
    A non-supported protocol was specified in the URL of a new widget.
    1. Change the widget preferences using the administration page.
    2. Specify an absolute URL using the HTTP protocol, or specify a URL relative to the Home Page application.
    CLFRQ0124E: Cannot fetch XML descriptor at {0}
    The URL specified for a new widget is incorrect or not available to the Lotus Connections Home Page application.
    1. Verify that the widget is located in a URL accessible from the Home Page application.
    2. Make sure that the URL points to a correct location for an XML descriptor.
    CLFRQ0125E: An error occurred while creating a new user for home page with e-mail: {0} and id: {1}
    There is a problem in trying to configure Lotus Connections Home Page preferences for a specific user.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the HOMEPAGE database has been properly installed.
    CLFRQ0126E: Could not obtain widget preference information for user: {0} and widget ID: {1}
    There is a problem in trying to configure Lotus Connections Home Page preferences for a specific user.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the HOMEPAGE database has been properly installed.
    CLFRQ0128E: An error occurred during createUser: {0}
    There is a problem while accessing Home Page preferences for a particular user.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the HOMEPAGE database has been properly installed.
    CLFRQ0129E: An error occurred during deleteByID: {0},{1}
    There is a problem while accessing Home Page preferences for a particular user.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the HOMEPAGE database has been properly installed.
    CLFRQ0130E: An error occurred during deleteByMail: {0},{1}
    There is a problem while accessing Home Page preferences for a particular user.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the HOMEPAGE database has been properly installed.
    CLFRQ0131E: An error occurred during getUserByEmail: {0}
    There is a problem while accessing Home Page preferences for a particular user.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the HOMEPAGE database has been properly installed.
    CLFRQ0132E: An error occurred during changeWidgetSetting: {0},{1}
    There is a problem while accessing Home Page preferences for a particular user.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the HOMEPAGE database has been properly installed.
    CLFRQ0133E: An error occurred during getUserByID: {0}
    There is a problem while accessing Home Page preferences for a particular user.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the HOMEPAGE database has been properly installed.
    CLFRQ0134E: An error occurred during getNumberUsers
    There is a problem while accessing Home Page preferences for a particular user.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the HOMEPAGE database has been properly installed.
    CLFRQ0135E: An error occurred during createByID: {0},{1},{2},{3},{4},{5},{6}
    There is a problem while accessing Home Page preferences for a particular user.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the HOMEPAGE database has been properly installed.
    CLFRQ0136E: An error occurred during changeWidgetDisplay with this info - user id: {0}, widget setting: {1}, max or min: {2}
    There is a problem while accessing Home Page preferences for a particular user.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the HOMEPAGE database has been properly installed.
    CLFRQ0137E: An error occurred during updateWelcome:{0},{1}
    There is a problem while accessing Home Page preferences for a particular user.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the HOMEPAGE database has been properly installed.
    CLFRQ0138E: An error occurred during changePosition: {0},{1},{2},{3}
    There is a problem while accessing Home Page preferences for a particular user.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the HOMEPAGE database has been properly installed.
    CLFRQ0139E: An error occurred during updateLastVisitForUser: {0},{1}
    There is a problem while accessing Home Page preferences for a particular user.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the HOMEPAGE database has been properly installed.
    CLFRQ0140E: An error occurred during getUserWidgetPref: {0}
    There is a problem while accessing Home Page preferences for a particular user.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the HOMEPAGE database has been properly installed.
    CLFRQ0141E: A property was specified as translatable in widget catalog with key {0}, but no equivalent translated property was found in the resource bundle.
    The character % in the first position of a widget title or description has a special meaning for Home Page services.
    1. Edit any widget that contains a character % in the first position of its title or description.
    2. Remove the character % from the first position of any title or description.
    CLFRQ0148E: An error occurred while retrieving the number of widgets stored in the system.
    There is an error in accessing the Home Page database. Next error in the log should provide more information about the specific action causing this error.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the HOMEPAGE database has been properly installed.
    CLFRQ0149E: The user calendar specifier is not valid.
    Scheduling intervals are calculated using a cron-based scheme. A cron-based interval is formatted as a list of term expressions, separated by spaces or tabs, with each term representing an element of the time. The element describes the valid values for that term. This error occurs if the calendar period uses values that are not valid.
    Check that the scheduling intervals are specified correctly.
    CLFRQ0152E: JNDI naming exception caught.
    The Lotus Connections Home page application has been incorrectly deployed. One of the Enterprise Java Beans could not be found using its JNDI name.
    Redeploy the Lotus Connections Home page application. If the problem persists, contact your system administrator.
    CLFRQ0153E: The specified user calendar is not valid.
    The WebSphere Application Server installation might be corrupt.
    Check that WebSphere Application Server has been correctly installed. Check the fix pack level.
    CLFRQ0154E: Error loading Home page settings 'homepage-config.xml'.
    The settings contained in the homepage-config.xml file
    could not be loaded or found.
    Check that the Home page application has been installed correctly.
    CLFRQ0155E: The Notification Sink object failed to fire.
    This error message is encountered if JNDI names have been changed on the server.
    Check that the Home page application has been installed correctly.
    CLFRQ0156E: Internal Error. The specified notification sink class is not valid.
    The specified notification sink class is not valid. This error is thrown by internal WebSphere Application
    Server code.
    Check that the Home page application has been correctly installed.
    CLFRQ0157I: Lotus Connections
    indexing task {0} fired event {1}
    The scheduling process triggered the specified event.
    Informational message; no solution is needed.
    CLFRQ0158E: The specified calendar period is not valid.
    Scheduling intervals are calculated using cron-based calendar periods. A cron-based interval is formatted as a list of term expressions, separated by spaces or tabs, with each term representing an element of the time. The
    element describes the valid values for that term. This error occurs if the calendar period uses values that are not valid.
    Check that the calendar period is valid.
    CLFRQ0159E: Cannot fire task as it is already pending.
    A scheduling error occurred because two tasks are trying to fire at the same time.
    Check the task configuration.
    CLFRQ0160E: Internal Error. The created TaskInfo object is not valid.
    The task information object created is not valid. This is an internal error thrown by WebSphere Application
    Server.
    Check that the Home page application has been correctly installed.
    CLFRQ0161E: Task is not valid and cannot be fired.
    A scheduling error occurred because the task is not valid.
    Check that the task is configured correctly.
    CLFRQ0163E: The Lotus Connections
    search scheduler is not available.
    A scheduler resource called LotusConnectionsScheduler needs to be created
    on the Home page server. This error message is encountered when the scheduler resource cannot be found.
    Check under Resources/Schedulers in the Admin Console to verify that the LotusConnectionsScheduler
    resource has been created.
    CLFRQ0164E: An error occurred while calling remote method
    An error occurred while calling the task EJB.
    Check the log files for more details.
    CLFRQ0168E: Error in {0} XML parser.
    There is an error or warning in the XML feed generated by the specified component.
    Note: This error is caused when the seed list is
    generated incorrectly for a particular component. The problem is due to the component generating the seed list rather than the parsing or logging, so the user needs to check the logs for errors from that component.
    Please check the log files for errors generated by the specified component.
    CLFRQ0169E: Malformed URL - {0}
    The specified URL is not valid.
    Check your Lotus Connections configuration files to verify that the URLs are correct for each component.
    CLFRQ0170E: Fatal error in {0} XML parser.
    There is an error or warning in the XML feed generated by the specified component.
    Note: This error is caused when the seed list is
    generated incorrectly for a particular component. The problem is due to the component generating the seed list rather than the parsing or logging, so the user needs to check the logs for errors from that component.
    Please check the log files for errors generated by the specified component.
    CLFRQ0171E: IO exception with URL - {0}
    An error occurred with the specified URL.
    Check that you have added a user with the admin role for this component, and that you have provided correct J2C credentials for this user. Also, verify that the specified URL is accessible from this machine.
    CLFRQ0174E: Error loading the password for the J2C authentication alias {0}.
    The J2C authentication alias is used when connecting to other Lotus Connections services for authenticating when indexing content. This error occurs when the alias has not been correctly configured.
    Check the security settings in the Admin Console to verify that the J2C credentials supplied for the administrative user are correctly configured.
    CLFRQ0175E: Error loading security.xml to retrieve J2C authentication aliases.
    The security.xml file could not be loaded to retrieve
    J2C authentication aliases. This error occurs if Java 2 security is enabled.
    Check if Java 2 is enabled, and disable it if it is.
    CLFRQ0176E: Error retrieving the value for the {0} variable.
    The value for the specified variable could not be retrieved. This error occurs if Java 2 security is enabled.
    Check if Java 2 is enabled, and disable it if it is.
    CLFRQ0177I: Home page search indexing task {0} successfully created/updated.
    A new Home page search indexing task has been created.
    Informational message; no solution is needed.
    CLFRQ0178E: Error loading the search index from directory {0}
    The user interface cannot read the index files from the specified directory. This error occurs when a network drive that the index is being read from is unreachable, when the file permissions are incorrect, or when the index has become corrupted.
    Verify that the index files exist and are readable in the specified directory. If they do not exist, the index needs to be re-created. If the files do exist and are readable, then you might need to delete them so that they can
    be re-created by the crawler. Search is unavailable during this process.
    CLFRQ0179E: The database connection cannot be initialized.
    The configuration for the data access object cannot be retrieved correctly.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the HOMEPAGE database has been properly installed.
    CLFRQ0183E: An error occurred while attempting to retrieve list of enabled widgets.
    The Home Page data access object cannot retrieve information for available widgets.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the HOMEPAGE database has been properly installed.
    CLFRQ0184E: List of installed Lotus Connections applications could not be retrieved.
    The Lotus Connections configuration information is not available for Home Page tasks.
    1. Verify that the installation of Lotus Connections finished successfully.
    2. Verify that the LotusConnections-config files have been deployed correctly for the configuration.
    3. Verify that the LotusConnections-config.xml file has not been modified incorrectly and validates with the proper XML schema.
    CLFRQ0185E: An error occurred while attempting to retrieve list of disabled widgets.
    The Home Page data access object cannot retrieve information for available widgets.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the HOMEPAGE database has been properly installed.
    CLFRQ0186E: Widget with identifier {0} was not found in database.
    A widget with a specific identifier was not found in the Home Page widget catalog.
    1. Verify that the Lotus Connections Home Page installation finished successfully.
    2. Verify that the HOMEPAGE database has been properly installed.
    CLFRQ0187E: The title of widget with identifier {0} could not be updated.
    A widget with a specific identifier was not found in the Home Page widget catalog.
    1. Verify that the Lotus Connections Home Page installation finished successfully.
    2. Verify that the HOMEPAGE database has been properly installed.
    CLFRQ0188E: Administration's test mode could not be enabled for user with e-mail {0}.
    There is a problem while configuring Administrator's privileges for a particular user.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the HOMEPAGE database has been properly installed.
    CLFRQ0189E: Administration's test mode could not be disabled for user with e-mail {0}.
    There is a problem while configuring Administrator's privileges for a particular user.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the HOMEPAGE database has been properly installed.
    CLFRQ0190E: Current status of administration's test mode could not be retrieved for user with e-mail {0}.
    There is a problem while retrieving Administrator's privileges for a particular user.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the HOMEPAGE database has been properly installed.
    CLFRQ0191E: There was an error creating persistence bean for user with e-mail {0}.
    There is a problem in trying to configure Lotus Connections Home Page preferences for a specific user.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the HOMEPAGE database has been properly installed.
    CLFRQ0192E: Widget with ID {0} could not be enabled.
    There is a problem while accessing properties for a particular widget.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the HOMEPAGE database has been properly installed.
    CLFRQ0193E: Widget with ID {0} could not be retrieved from catalog.
    There is a problem while accessing properties for a particular widget.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the HOMEPAGE database has been properly installed.
    CLFRQ0194E: New widget could not be added to catalog. The following data was provided: {0}
    There is a problem while accessing properties for a particular widget.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the HOMEPAGE database has been properly installed.
    CLFRQ0195E: Widget with ID {0} could not be removed.
    There is a problem while accessing properties for a particular widget.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the HOMEPAGE database has been properly installed.
    CLFRQ0196E: Widget could not be updated in catalog. The following data was provided: {0}
    There is a problem while accessing properties for a particular widget.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the HOMEPAGE database has been properly installed.
    CLFRQ0197E: Setting administration test mode to {0} for user with e-mail {1} failed.
    There is a problem while configuring Administrator's privileges for a particular user.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the HOMEPAGE database has been properly installed.
    CLFRQ0198E: A widget ID was not provided as a parameter.
    A null parameter was provided to the Lotus Connections Home Page administration service.
    Verify that the Home Page application has been installed correctly.
    CLFRQ0199E: There was an error loading customization for user with e-mail {0} and widget with identifier {1}.
    There is a problem in trying to configure Lotus Connections Home Page preferences for a specific user.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the HOMEPAGE database has been properly installed.
    CLFRQ0200E: It was not possible to check preferences related to administration's test mode for user with e-mail {0}.
    There is a problem in trying to configure Lotus Connections Home Page administration preferences for a specific user.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the HOMEPAGE database has been properly installed.
    CLFRQ0201E: Widget with ID {0} could not be disabled.
    There is a problem while accessing properties for a particular widget.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the HOMEPAGE database has been properly installed.
    CLFRQ0210E: An error occurred when handling a call to the service configuration API. See nested exception for full details.
    There is an error in trying to access the Lotus Connections configuration API.
    Check nested exception details in your server log for more information.
    CLFRQ0218E: The following error was received while accessing the directory services: {0}
    There was an error while trying to retrieve information from the Lotus Connections directory service. Enclosed error will give more information about it.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the database HOMEPAGE has been properly installed.
    4. Check the server log for more information.
    CLFRQ0219E: File [{0}] does not exist.
    The specified file does not exist.
    Provide a correct path with a list of e-mails for administration configuration task.
    CLFRQ0220E: The following error was received while accessing the database: {0}
    There was an error while trying to retrieve information from the Lotus Connections Home Page database. Enclosed error will give more information about it.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the database HOMEPAGE has been properly installed.
    4. Check the server log for more information.
    CLFRQ0221E: Reference to directory services could not be retrieved.
    It was not possible to access Lotus Connections directory services while running an administration configuration task.
    1. Verify that Lotus Connections directory service is installed correctly.
    2. Check that the LDAP server for the configuration is available (if you choose to use one).
    3. Verify that the database for the directory service has been installed correctly.
    CLFRQ0222E: The following error was received while trying to read file [{0}]: {1}
    There is a problem in the provided file.
    Verify that the file is available and has a proper format.
    CLFRQ0223E: A reference to the data access object factory could not be retrieved.
    The configuration for the data access object cannot be retrieved correctly.
    1. Check the database connection configuration in the WebSphere Application Server installation.
    2. Verify that the Home Page application has been installed correctly.
    3. Verify that the database HOMEPAGE has been properly installed.
    CLFRQ0277E: There is no dictionary available in memory.
    Either the dictionary failed to load or there may be a problem with the configuration.
    Check the detailed exception message below this error message in the log file to find the root cause.






Troubleshooting overview

expanded Article information
collapsed Article information
Category:
Troubleshooting
Tags:
2.0, error messages, homepage, troubleshooting

This Version: Version 4 October 15, 2009 6:36:13 PM by Dana Liburdi  IBMer

expanded Attachments (0)
collapsed Attachments (0)

 


expanded Versions (4)
collapsed Versions (4)
Version Comparison     
Version Date Changed by               Summary of changes
This version (4) Oct 15, 2009 6:36:13 PM Dana Liburdi  
3 Jun 13, 2008 11:18:07 AM Michelle Mahoney  
2 Jun 10, 2008 9:17:36 AM Duinseach Carey  
1 Jun 10, 2008 6:57:15 AM Duinseach Carey  
expanded Comments (0)
collapsed Comments (0)
Copy and paste this wiki markup to link to this article from another article in this wiki.
Go ElsewhereStay ConnectedSubscribe to RSSHelpAbout
  • All Lotus and WebSphere Portal wikis
  • IBM developerWorks
  • IBM Software support
  • IBM Social Business User Experience Blog
  • IBMSocialBizUX on Twitter
  • IBMSocialBizUX on Facebook
  • Lotus product forums
  • IBM Social Business UX blog
  • IBM Collaboration Solutions
  • Recently added feedRecently added
  • Recently edited feedRecently edited
  • Recently added comments feedRecently Added Comments
  • Wiki Help
  • Forgot user name/password
  • Wiki design feedback
  • Content feedback
  • About the wiki
  • About IBM
  • Privacy
  • Contact IBM
  • IBM Terms of use
  • Wiki terms of use