|This video shows you how to use the Global Metrics and Community Metrics tools to monitor how people interact with IBM Connections applications.
Duration 04:29 | Contains audio
This video show you how to use the Global Metrics and Community Metrics tools in IBM Connections 4. The Global Metrics tool helps you to monitor how people interact with IBM Connections applications. You can view usage data, filter metrics by applications or time period, and view metrics in a chart or table format. The Community Metrics tool helps community owners monitor adoption and community vitality.
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The Global Metrics tool helps you to monitor how people interact with IBM Connections applications. You can view usage data, filter metrics by applications or time period, and view metrics in a chart or table format.
The Community Metrics tool helps community owners monitor adoption and community vitality.
The Welcome screen displays.
© Copyright IBM Corporation 2012.
Table 2. Access global metrics
If the Connections administrator grants you access to Global Metrics, you will see a Metrics tab in the header or Server Metrics link in the footer of the Connections interface.
Highlight the Metrics tab and Server Metrics link.
The Global Metrics page shows reports of how people interact with Connections.
Click the Metrics tab.
Table 3. Browsing metrics reports
Table 4. Work with a report
The Metrics landing page shows a summary of Connections-related reports from all themes.
Show the Metrics landing page.
You can view more links in each theme section or select one of the options in the navigation pane to choose a theme for a detailed report.
Focus on View more links
Click the People theme.
The People theme tracks the users who visit Connections.
Show the People theme reports.
The Participation theme tracks actions in Connections, such as downloading files or updating profiles.
Click the Participation theme.
The Content theme tracks information shared in Connections, such as files and comments.
Click the Content theme.
For example, under the Participation theme you can select a report from a list of reports that, by default, apply across all Connections applications.
Show the Participation theme and click Number of unique contributors.
You can run a report that compares Connections applications in a pie chart.
Click Compare Apps.
At any time you can switch back to the previous chart.
Focus on View Overall.
You can browse application-specific reports. For example, you can see a Files application report that shows how many files are new in the Participation theme.
in Show by App
Select the Number of new files report.
Alternatively, you can also quickly find a report showing the number of new files by browsing for it on the View all Metrics page, which lists all reports categorized by Connections applications.
Click View all Metrics
Click the Number of new files link.
Each report shows a start date and end date to indicate the date range of the report.
Show a report and mouseover the date range.
By default, data in the last 4 weeks displays in a report. You can change the reporting period by selecting a new time period.
Click View list.
Select Last 7 days option to change the reporting period.
You can define your own start and end dates. You can change the custom date range or choose another time period option.
option to show the custom dialog for period customization.
Fill in the start date, end date and segment to show the report in custom period.
You can also group the reports by selecting a different category. For example, you can display a report of users grouped by geography.
Click Group by
Select the geography category.
With some reports, you can switch between more detailed and less detailed views.
Open content theme and click View more detail
in the default report.
Click View less detail.
For other reports, you can switch between Table and Chart views of the report data.
Open the People
theme and click View table
in the default report.
Click View chart.
Hone in on a data point to display more data. For example, you might want to see only the last few days in a report that covers the past 4 weeks.
Click a data point to drill down.
Right-click the data point and select Drill Up to return to the previous view.
Lastly, you can save the report as a PNG image file and download it.
Right-click the chart and select Download.
Table 5. Accessing Community Metrics
The Community Metrics tool helps you monitor adoption and community vitality. You can view usage data, filter metrics by applications, and view metrics in chart or table format.
Highlight Metrics option.
If you are an owner of a community, you will see a Metrics option in the Community navigation panel.
Open the community Metrics page and begin using the Community Metrics tool.
Click the Metrics option.
Table 6. Generating Community Metrics
The first time you access the Community Metrics page, no reports display since none have been generated yet in the community.
Show the Community Metrics page.
You can refresh community reports to see the most recent set of data
Click the Update Metrics button.
After the update completes, reports of how people interact with the community display.
Show generated community Metrics report.
The Community Metrics landing page shows a summary of current community-related reports from all themes.
Show Community Metrics landing page.
Many of the ways to browse and work with Community Metrics are similar to what was shown previously for Global Metrics except that the data range of Community metrics reports cannot be customized.
Click through a few of the themes such as the People, Content, and participation themes.
Table 7. Conclusion
You are now ready to monitor how people use IBM Connections applications with the Global Metrics and Community Metrics tools.
The Closing screen displays.
For more information about using Global Metrics and Community Metrics, see the product documentation in the Connections wiki.
Display the link to product wiki.