When you create a community, it contains a forum by default. You can add additional forums if you want to organize community discussions around different focus areas. You cannot add existing, stand-alone forums to a community.
Before you begin
You must be a community owner to add a forum to a community, and you must also be logged in to Communities.
Your community must contain the Forums widget for you to be able to add forums. Every community contains the widget by default when the community is first created. The widget lists the five forum topics that have been updated most recently. If the widget has been removed and you want to add it back, you can do so at any time. For information about how to add widgets, see Adding widgets to your community
Community forums have the same access level as the community that contains them. When you add a forum to a restricted community, the forum automatically becomes a restricted forum and it is not available from the Forums application. Forums added to public communities are available from the Public Forums page in the Forums application.
About this task
Adding multiple forums to a community provides your members with dedicated discussion areas where they can ask questions and discuss topics that are relevant to the community. For example, if your team encounters a issue that is blocking progress on a project, you might create a troubleshooting forum to find out if anyone in the community has experienced a similar problem and if they have a solution to suggest.
To add a forum to your community, complete the following steps.
- Select Forums on the community's Overview page, and then click the Forums tab.
- Click Start a Forum.
- Required: Enter a name for the forum in the Name field.
- Enter one or more tags in the Tags field.
- Enter a description for the forum in the Description field, and then click Save.
After you save the forum, it opens in the Forums user interface where you and your fellow community members can start to post topics and questions. To access the forum from the community, select Forums
on the community's Overview page, click the Forums
tab, and then click the forum title to open the forum. You can also use the Forums widget on the community's Overview page to keep up with the latest updates to forum topics. The widget lists the five most recently updated forum topics. To access a full list of community forum topics, click View All
in the widget.
For more information about how to work with community forums, click the Help
link in the navigation bar at the top of the page. You can return to the community at any time using the navigation links that display at the side of the page. You can also perform actions relating to the parent community by clicking Community Actions
and selecting an option from the list that displays.
What to do next
You can perform the following actions directly from the community:
Parent topic: Using community forums
Adding widgets to your community
Adding topics to a community forum
Removing community forums
- Start a forum topic by clicking Start a Topic and completing the form that displays.
- Click a topic title in the Forums widget to open it. This widget lists the five most recent topic updates.
- Access a full list of forum topics for the community by clicking View All.
Removing community forums
As a community owner, you can delete individual community forums, temporarily hide community forums, or remove the entire forums feature from your community.