Start a new forum when you want to get the answer to a specific question or get a discussion going about a particular topic. Anyone can create a forum, but you must be logged in to do so.
Before you begin
Forums created in the Forums application are public by default. Any user in your organization with access to the Forums application can view and contribute to public forums. To create a forum with restricted access, you must create the forum inside a community with restricted access. For more information, see Adding forums to a community
When you create a forum, you automatically become the owner of that forum. You also become the forum moderator, if content moderation is enabled in your deployment.
About this task
Forums are an effective way to get a discussion going among a group of people who share a particular area of interest or expertise. Forums can be stand-alone or they can be associated with a community. To create a stand-alone forum, you must add it from the Forums application. Community forums must be added by community owners from the Communities application. For information about how to create a community forum, see Adding forums to a community
. After they are created, stand-alone forums cannot be converted into community forums, and community forums cannot be converted into stand-alone forums.
Before you create a forum, it's a good idea to browse the existing forums in your organization first. You might find that someone has already asked the question that you want to post, or there might already be a discussion underway about the topic that interests you. Use the Public Forums page that lists the forums in your organization.
To create a stand-alone forum, complete the following steps.
- From the Public Forums page, click Start a Forum.
You can also create a forum from the Forums tab on the My Forums page.
- Required: Enter a name for the forum in the Name field.
- To categorize the forum and make it easier to find, enter one or more tags in the Tags field.
- Enter a description for the forum in the Description field, and then click Save.
What to do next
Click Start a Topic
to start adding topics to your new forum. If you do not want to create topics now, you can access the forum later from the My Forums page.
Parent topic: Forums overviews, how-tos, and FAQs
Adding forums to a community
Locking and unlocking forums
Adding forum topics
Adding additional owners to a forum