You can export the membership of a community to a comma-separated value (CSV) file that lists members by their email address.
Before you begin
Anyone can export the membership of a community with public or moderated access. You must a community member to export the membership of a restricted community.
The ability to export community members is only available when email is configured to be displayed for your deployment. If your administrator has configured email to be hidden, the Export Members
button does not display in the user interface.
About this task
Exporting community membership to a CSV file is useful when you want to create a community with the same owners or members as an existing community. Instead of adding the members manually to the new community, you can add them in a single transaction by first exporting the membership details to a CSV file, and then importing details from the CSV file into the new community.
To export the members of a community, complete the following steps.
- Open the Members page of the community whose membership you want to export.
- Click Export Members.
- Select the role of the members that you want to export.
You can export the community owners, members, or both.
- Click Export.
- Choose whether you want to save or open the CSV file.
What to do next
After exporting the membership of a community, you can add the members to another community by importing the details from the CSV file into the new community. For more information, see Importing members into a community
Parent topic: Managing community membership
Importing members into a community