To help you understand, isolate, and resolve problems with your IBM
® software, the troubleshooting information contains instructions for using the problem-determination resources that are provided with your IBM
To resolve a problem on your own, you can find out how to identify the source of a problem, how to gather diagnostic information, where to get fixes, and which knowledge bases to search. If you need to contact IBM
Support, you can find out what diagnostic information the service technicians need to help you address a problem.