Find out how to resolve problems accessing the product help. The product help is what is displayed in a separate window when you click the Help link from the product header.
About this task
If the following error message is displayed in the window that opens when you click the Help link in the product header, complete the steps below to fix the issue:
Error 500: org.apache.jasper.JasperException: java.security.AccessControlException: Access denied
Parent topic: Resolving a problem
- Log into the WebSphere® Application Server Integrated Solutions Console as an administrator.
- Expand Security, and then click Global security.
- In the Java™ 2 security section, if the Use Java 2 security to restrict application access to local resources option is selected, then deselect it.
- Click Apply, and then click OK.