If you encounter any errors during the installation or configuration process, review the log file for troubleshooting information.
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The logs for the plug-in are stored in the default temp directory for users. For example, on Windows
® XP, the directory is: C:\documents and settings\<username>\Local Settings\temp\IBM Connections Plugins Logs\
This folder might be hidden by default, in which case you will need to use a system tool to display it. For example, on Windows
XP, open the Control Panel and select Folder Options. On the View tab, select Show hidden folders as a folder option.
Parent topic: IBM Connections Plug-in for Microsoft Office and Microsoft Windows