IBM Connections wiki
IBM Connections 3.0.1 Documentation
Custom Search Scope...
IBM Connections 4.0 documentation
You are currently viewing machine translated content. IBM translation might be available. Click
IBM Translated Product Documentation
to see what is available.
Exchanging information with IBM
February 11, 2013
To diagnose or identify a problem, you might need to provide IBM Support with data and information from your system. In other cases, IBM Support might provide you with tools or utilities to use for problem determination.
Sending information to IBM Support
To reduce the time that it takes to resolve your problem, you can send trace and diagnostic information to IBM Support.
Receiving information from IBM Support
Occasionally an IBM technical-support representative might ask you to download diagnostic tools or other files. You can use FTP to download these files.
Troubleshooting and support
Edit the article to add or modify attachments.
Compare selected versions
Summary of changes
This version (1)
Feb 11, 2013 2:31:53 PM
Copy and paste this wiki markup to link to this article from another article in this wiki.