Meet the authors
This book is produced by a team of specialists from around the world.
is a Certified Senior Field Support Engineer and Subject Matter Expert for IBM Social Collaboration Software in the Accelerated Value Program (AVP
) organization in Germany, which delivers a proactive, cost-reducing, and productivity enhancing advisory service. Frank has more then 15 years experience supporting Lotus products predominately on customer sites. For over 10 years Frank has specialized his skills in the IBM Sametime Product family. As a leader of the European IBM Sametime and IBM Connections Communities, Frank is an evangelist for the IBM Social Collaboration business and is a regular presenter at Lotusphere since 2008. He has presented at many events all around the world. Frank is the author of the "From Zero To Hero" document series for IBM Sametime
and IBM Connections
. Frank can be found on Facebook
or his blog
Stéphane Arnoud is a Software Engineer with EdifiXio since 2005. He was a WebSphere Portal Administrator and technical expert in WebSphere Portal support, installation, deployment, and debugging. Stéphane specialized in Enterprise Social Network technologies by working on several projects for big French industries with IBM Connections since the 2.0 version. Those were part of the first Enterprise Social Network projects in France. He works on IBM Connections since 2009 and is extending his expertise to the products, such as FileNet, that can be integrated with IBM Connections and add a real value to the solution.
is an IBM ICS (Lotus) and Websphere Champion, IBM Redbooks Thought Leader, a member of the IBM Leadership Alliance and a Design Partner and Beta program member for IBM Notes, Domino, Sametime, Quickr, Traveler and Connections. Keith is the Social Collaboration Practice Leader for ThinkRite (a VoiceRite company). Keith has over 20 years of IT management experience in the US, Europe, Middle East and South America working with Financial, Insurance, Logistics, Entertainment/Media, Hospitality and Pharmaceutical companies. Keith is a co-author of the Packt Publishing book IBM Lotus Quickr 8.5 Administration for Domino Administrators
and has been referenced as a Case Study on his firms usage of social media in The Social Factor
. Keith has spoken at IBM Impact, Lotusphere, MWLUG, The View Admin, LTAP and Sugarcon. Keith can be found on Twitter
, his blog
or his About.me
Steven Kalmar is a Field Support Engineer based in the Detroit, Michigan area. He joined the Accelerated Value Team in 1998 as an Accelerated Value Specialist (AVS) and currently has a total of 23 years of industry experience. Steve's AVS role was dedicated to a single AVP customer until 2009, at which point he transitioned to work with other AVP customers. In this role, he was part of the architecture team that delivered a cutting edge Domino and Sametime environment throughout a decade of mergers and separations with thousands of Domino applications in use. He is experienced with system architecture, administration, and application development across multiple platforms and technologies. a ...
Peter K Hood is an experienced IBM Certified IT Specialist originally from Australia. He holds a Masters in Internet and Web Computing from Royal Melbourne Institute of Technology, Melbourne (RMIT). For the past 5 years Peter has been working for IBM Software Group (SWG) in Ireland and the UK, providing technical leadership on collaboration and social technologies within the development and services organisation. With over 15 years of experience in the IT industry, Peter has advised organisations on large integration programs in various industry sectors. He has provided leadership and strategy on general technology architecture, technical consultancy, and led many web based application design and development projects. He has co-authored several IBM Rebooks, IBM WebSphere and Microsoft .NET Interoperability, ISBN/ISSN: 0738495573, and Patterns: Implementing Self-Service in an SOA Environment, ISBN/ISSN: 073849626X. You can reach him at firstname.lastname@example.org
Sujay D Kumar is a IBM Expert Level Certified IT Specialist and has over 17 years of experience in implementing ECM and BPM Solutions for many customers. He has worked at IBM for 8 years. His areas of expertise include Business Process Manager, Case Management, IBM Connections, FileNet Content Manager, Solution architecture, and solution design. Sujay has a Bachelors and a Masters degrees in Mechanical Engineering.
Chander Ponnusamy is a is working as a CTO at ReactiveBus Business Solutions Pvt Ltd, Bangalore,India. He has around 12 years of experience and worked on various IBM WebSphere,IBM Lotus and IBM Security Products. ReactiveBus is an IBM Business partner which provides services in IBM WebSphere Portal, IBM Connections, IBM FileNet P8, IBM Vivisimo Search and IBM Security products.
Whei-Jen Chen is a Project Leader at the International Technical Support Organization, San Jose Center. She has extensive experience in application development, database design and modeling, and DB2® system administration. Whei-Jen is an IBM Certified Solutions Expert in Data Management, and an IBM Certified IT Specialist
We wish to acknowledge a special thank you to the following sponsors and key stakeholders from the IBM Collaboration Solution Development, Product Management, and IBM Collaboration Solution IDC Teams:
- Amanada Bauman - Everyone Writes and IDC Wikis Program Manager
- Luis Benitez: Sr. Product Manager, IBM SmartCloud Connections and IBM Connections
- Rene Schimmer: Market Management Offering Manager, IBM Collaboration Solutions
- Margaret Rora: Program Director, IBM Connections
- Jonathan Brunn: Senior Software Engineer, IBM Connections
Additionally, we wish to thank the following members for their technical help and contributions to this wiki:
- Yu D Zhuang: Advisory software engineer, IBM Collaboration Solutions
- Patrick Lin: Architect, Directory and Security Integration, IBM Social Business Platform
- Frank RQ Chen:Technical Team Leader : Problem Management, IBM Collaboration Solutions
- Marc Celerier: Team Leader, Upgrade, Installation, and Implementation Package for FileNet P8
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