Independent Software Developer (ISV) or third-party applications
If your application meets the criteria for certification, the application or service can be listed in the SmartCloud for Social Business webfront. The webfront is visible to all current and potential users of SmartCloud for Social Business.
To get started, first perform functional verification testing (FVT) of your integration with SmartCloud for Social Business. You must submit your FVT test cases to the SmartCloud for Social Business FVT team as part of your application certification. Next, send an email to LLP@us.ibm.com, and put Request for IBM SmartCloud for Social Business Certification
in the subject line. In the response from IBM, expect an invitation to join the SmartCloud for Social Business activity where deployment tasks for the webfront are tracked.
The review process requires the following information:
Fill out the required security questionnaire for review by the SmartCloud for Social Business team.Use case
Provide a common use case for your integration.User experience
Provide documentation about your application. This documentation gets posted to the SmartCloud for Social Business wiki page for integrated applications. Also provide a how-to video for the SmartCloud for Social Business webfront.Test plans
After your application is deployed, the SmartCloud for Social Business product team alerts you about upcoming updates to services features and APIs so that you can test your application as needed.Support plans
Work directly with the SmartCloud for Social Business Level 2 technical support team to determine how customer issues will be directed to you after you have deployed your application to production. These plans must be in place at least four weeks prior to production deployment.Beta customer plans
You are required to have at least one customer test and provide feedback about your integrated application during the development process. Contact LLP@us.ibm.com for best practices and information about running a beta in the production environment.Press release plans
Work with the SmartCloud for Social Business marketing team to develop a press release that will be published when your application is launched publicly. Provide customer references, if any are available.
During the review process, you must also provide a description of your application and any icons and logos that you want to display on the SmartCloud for Social Business web site. You may be asked to provide graphics in various formats and sizes.
After your application is successfully reviewed and certified, IBM notifies you with the date that your application will be deployed to the SmartCloud for Social Business webfront.
ISVs must either purchase or provide application subscriptions or licenses directly to customers. IBM does not resell ISV applications. ISVs can act as SmartCloud for Social Business resellers or work with local IBM sellers to manage SmartCloud for Social Business subscriptions.
Enterprise or organization internal applications
An organization is at the highest level in the SmartCloud for Social Business environment. Organizations must have at least one administrator. The administrator can add users and assign roles to users. A user can be an ordinary user, an administrator, or an application developer.
Administrators and applications developers can register internal applications in the Internal Apps
page in SmartCloud for Social Business. After applications are registered, they are available to any user in that same organization. Users in other organizations cannot access your application. No review process is required to integrate organization application.
One common form of integration involves creating company-specific extensions in the SmartCloud for Social Business UI. For more information, see Understanding user interface extensions
Parent topic: Application integration for IBM SmartCloud for Social Business