Troubleshooting

Known problems are documented in the form of individual technotes on the IBM Connections Support Portal. As problems are discovered and resolved, the IBM Support team updates the knowledge base. By searching the knowledge base, you can quickly find workarounds or solutions to problems.


For example, to view known problems associated with version 4.5, click IBM Connections 4.5 Technotes and Techdocs. After the search results are displayed, you can further refine your search using the task and content type check boxes in the navigation pane. To identify fixes for version 4.5, see the Fix Central Web site.


To ask troubleshooting questions, go to the IBM Connections forum. If you cannot find what you are looking for, use this category to post articles on problems/solutions you've discovered that are not listed on the IBM Support site.


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