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Community Articles > Expeditor Client for Devices > Application doesn't appear when installing into Lotus Expeditor for Devices
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About the Original Author

Jack B Mitchell
Contribution Summary:
  • Articles authored: 2
  • Articles edited: 2
  • Comments Posted: 0

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Application does not appear when installing into Lotus Expeditor for Device

If you've installed your application as a feature into Lotus Expeditor for Device, and cannot see it in the list of applications there are a few things you need to check: Is it correctly installed? O

Community articleApplication doesn't appear when installing into Lotus Expeditor for Devices

Added by Jack B Mitchell | Edited by IBM contributor Dana Liburdi on November 30, 2008 | Version 8
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Tags: device client, client for device, install, troubleshoot
If you've installed your application as a feature into Lotus Expeditor for Device, and cannot see it in the list of applications there are a few things you need to check:
1.        Is it correctly installed? Open the Application Manager application and then select Manage Application / Features and check it's in the list.
2.        Are all the pre-requisites installed? This is probably the main reason for your application showing up, and most helpfully Expeditor won't directly tell you it's missing any dependencies at install time. On the client CD there is an updates folder in the Device runtime, copy this into either 'My Documents' or the 'Storage Card' folder (the 2 places the client will pick up new features from). Compare what is installed already using App Mgr to the list of dependencies that was worked out when building your feature in RSA / RAD. If in doubt, install it all (if you have room), as you can always un-install the bits you don't need later!
3.        Check the eRCP log file. If the above doesn't work, you need to start some de-bugging and the first place to look will be the eRCP log (logs start at eRCP0.log). The log is located in the document root.
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Version Comparison     
VersionDateChanged by              Summary of changes
12Feb 8, 2009 10:02:54 PMDana Liburdi  IBM contributor
11Nov 30, 2008 5:51:11 PMDana Liburdi  IBM contributor
10Nov 30, 2008 5:50:00 PMDana Liburdi  IBM contributor
9Nov 30, 2008 5:32:11 PMDana Liburdi  IBM contributor
This version (8)Nov 30, 2008 5:31:38 PMDana Liburdi  IBM contributor
7Nov 16, 2008 11:44:12 PMDana Liburdi  IBM contributor
6Oct 7, 2008 12:14:58 AMDana Liburdi  IBM contributor
5Sep 19, 2008 12:41:57 PMJack B Mitchell  IBM contributor
4Sep 18, 2008 11:34:14 AMJack B Mitchell  IBM contributor
3Sep 18, 2008 11:31:48 AMJack B Mitchell  IBM contributor
2Sep 18, 2008 11:31:25 AMJack B Mitchell  IBM contributor
1Sep 18, 2008 11:19:22 AMJack B Mitchell  IBM contributor
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