If you are experiencing synchronization problems and cannot determine the cause of the problem, collect diagnostic data that either you or IBM Support can use to diagnose and resolve the problem.
Table 1. Log and trace files for the DB2 Everyplace Sync Server and Mobile Devices Administration Center
|DB2® Everyplace® Sync Server log file||<DSYPATH>\\Server\\logs\\IBMDB2eServer\\syncadapterinit.log|
|DB2 Everyplace Sync Server trace file||<DSYPATH>\\Server\\logs\\IBMDB2eServer\\dsynnnn.trace|
|Mobile Devices Administration Center trace file||<DSYPATH>\\Server\\logs\\dsyadminnnnn.trace|
If you are using Windows, view the log and trace files in WordPad. Non-English characters in the log files might not display correctly if you view them from the command prompt.
To change the directory to which DB2 Everyplace stores its log files, edit the DSYGdflt.properties
file, which is located in the <DSYPATH>\\Server\\properties\\com\\ibm\\mobileservices
directory. Set the Trace.Path
property to the directory to which you want the log files to be stored. Use "\\" to denote subdirectories.
To store the log files in the C:\\log\\DB2e
directory, enter the following value for the Trace.Path
Parent topic: Collecting data for DB2 Everyplace: XPD621