Use the View Collector Log Files task to view the collector log files.
The Data Collector generates several log files that are included in the data collection zip file sent to IBM® Support. These log files address two distinct requirements: providing a record of how the tool was used to collect data and providing detailed information for diagnosing problems with the Data Collector tool itself.
If a remote data collection is completed with errors, then the Data Collector log files are automatically transferred from the remote system to the IBM Support Assistant logs directory.
The collector log files fall into three categories:
- Those whose names start with “autopdinstance” provide complete information for one execution of a collection, including diagnostic information for the Data Collector tool itself.
- Those whose names start with “autopdechoinstance” capture the text that was displayed to the user in the Current Status window during the execution of a collection.
- Those whose names start with “autopdsetupinstance” provide messages related to the collection set up, before the data collection starts.
Note how the tool distinguishes among different instances of these log files by appending current time stamps to their filenames.
Parent topic: Using the Data Collector: XPD621
Understanding the Data Collection: XPD621