Viewing the log fileAdded by IBM on October 4, 2010 | Version 1 (Original)
|Use the Log File Viewer to view the system log file and interpret the data to assist in problem determination.
Use the Log File Viewer to view the system log file and interpret the data to assist in problem determination.
Lotus® Expeditor uses Common Base Event logging to collate log messages into a single file to make it easier for you and support personnel to diagnose a problem. Common Base Event logging provides problem-determination data rich in activity and control-flow information that the Log and Trace Analyzer uses to accelerate problem determination and increase system serviceability and quality. The client formats this information using XML to provide a reader-friendly user interface from which you can read all system messages.
To view the log file, perform the following steps:
Do one of the following:
- If Lotus Expeditor is running, from the client menu, select Help -> Support -> View Log to open a Web browser that displays the Log Viewer, which is a collection of log messages for the current session.
To change the sort order of entries in a column, click Viewer Preferences, select the column you want to change, and choose whether to sort in ascending or descending order.
- If the Lotus Expeditor is not running, but has been started at least once, you can double-click the error-log-0.xml file in the workspace/logs directory to open the log in a Web browser.
- If common base event logging is disabled, go to the workspace\\logs\\ directory to access the log file. When common base event logging is disabled, the log file is formatted as HTML instead of XML. By default, the file is called error-log-0.html. Double-click the file to open it in a Web browser. The file is also legible from a text editor; it contains a limited number of HTML tags.
Parent topic: Analyzing Expeditor Client data: XPD621