Learning more about installation helps you to understand the types of problems that might arise and where installation messages are logged.
Lotus® Expeditor is typically installed using the Lotus Expeditor installation program. The Lotus Expeditor installation program is included with the Lotus Expeditor product DVD or electronic image. Refer to the installation guide for the Lotus Expeditor component you are installing:
Installation problems are commonly caused by a failure to meet the system requirements. Before installing Lotus Expeditor, check to make sure that your environment meets the minimum hardware and software requirements. If your system does not meet the minimum requirements, the Lotus Expeditor installer maight fail. For example, a failure could occur for a simple reason such as not having enough disk space, not having the prerequisite software installed, or kernel parameters not being set according to minimum requirements.
The Installation log, ihwsetup.log
, for Lotus Expeditor is located in the "My Documents"\\HWILOG\\
directory. The installation log file can be an important tool for identifying the source of an installation problem.
Problems with installation
Typical installation problems can reveal themselves in terms of the following symptoms:
- The installation program fails to start or complete successfully.
- Components or features are missing after the installation has completed.
- Error messages appear within the Lotus Expeditor installation tool.
Refer to the Lotus Expeditor installation guides for information about resolving installation problems.
The following are some self-help resources for learning more about installation:
Parent topic: Learning more: XPD622