Learning moreAdded by IBM on October 5, 2011 | Version 1 (Original)
|Review these topics to acquire knowledge to effectively troubleshoot problems with Lotus® Expeditor.
Review these topics to acquire knowledge to effectively troubleshoot problems with Lotus
Troubleshooting a problemParent topic: Lotus Expeditor troubleshooting and support
Troubleshooting is a systematic approach to solving a problem. The goal is to determine why something does not work as expected and how to resolve the problem.
Obtaining a product fix
A product fix might be available to resolve your problem.
Searching IBM knowledge bases
You can often find solutions to problems by searching IBM
® knowledge bases. This topic describes how to optimize your results by using available resources, support tools, and search methods.
Learning more about messages can help you to identify an error or problem and resolve the problem by using the appropriate recovery action. This information can also be used to understand where messages are generated and logged.
Learning more about installation helps you to understand the types of problems that might arise and where installation messages are logged.