To troubleshoot MQ Everyplace
® problems, use the checklist in this section.
Before you start problem determination in detail, it is worth considering whether there is an obvious cause of the problem or an area of investigation likely to give good results. This approach to diagnosis can often save much work by highlighting a simple error or by narrowing down the range of possibilities.
The checklist that follows raises some fundamental questions that you need to consider.
As you go through the list, make a note of anything that might be relevant to the problem. Even if your observations do not suggest a cause, they can be useful later if you have to carry out a systematic problem determination exercise.
The preliminary checks to make are as follows:
Parent topic: Lotus Expeditor troubleshooting and support