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Troubleshooting Portal errors
July 25, 2013
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Webform Form Server 8.0.1
Users might encounter the following issues:
Webform Server requires that the
® Portal Server use UTF-8 encoding. For the most part, this is the default setting on the Portal server. However, there are some exceptions, which include:
If you are deploying in these languages and receive a UTF-8 encoding error, update the encoding for these languages to UTF-8 in the Portal Server Administration panel. For more information, see
UTF-8 Error on Portal Server
If your portlet is sized so that it is larger than the screen, the user will be able to scroll the Webform Server toolbar off the beginning of the form. In this case, the user may then leave the focus in the rest of the form, and scroll to the toolbar so that the item with the focus scrolls off the end of the form. If the user then clicks a button in the toolbar, the action will trigger but the form will also immediately scroll back so that the item with the focus is visible. While this does not stop the form from functioning properly, it may annoy your users. You can prevent this problem by ensuring that the portlet is never larger than the screen.
Troubleshooting the installation
Troubleshooting user errors
Troubleshooting server errors
Troubleshooting database errors
Troubleshooting browser issues
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Jul 25, 2013 5:11:25 PM
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