Oct 19, 2011 2:10 PM
2 Posts

How does LL multi-tenant prevent IP blacklisting if a rouge customer starts spamming?

  • Category: Administration
  • Platform: All platforms
  • Release: All releases
  • Role: Administrator
  • Tags: blacklist,multitenant,security
  • Replies: 2
 In the LotusLive multi-tennant environment...
 
If a customer is using LotusLive for outbound mail routing and they start sending spam, how does IBM prevent the IP Address/FQHN of that SMTP Host from being blacklisted and thereby affecting other customers? 
Oct 25, 2011 10:06 AM
13 Posts
Re: How does LL multi-tenant prevent IP blacklisting if a rogue customer starts spamming?
LotusLive Notes currently has only corporate customers and has a protector in place to filter outbound mail, so the blacklist risk is low.  We will continue to monitor and react promptly to any blacklisting situations that occur, though it currently seems unlikely to occur.  If I get additional information on this topic, I will post an update here.
Oct 28, 2011 2:31 PM
1 Posts
Re: How does LL multi-tenant prevent IP blacklisting if a rouge customer starts spamming?
LotusLive Notes mail destined for the Internet, is protected by ICSA Labs certified Lotus Protector for Mail Security software appliances, which are able to detect both known and unknown spam, viruses and phishing emails.  The Lotus Protector for Mail Security software appliance is proven to be highly efficient at protecting against external threats, while minimizing the potential blocking of nonthreatening e-mail.  It utilizes multiple levels of content inspection engines to stay ahead of the threat, and prevents the issues you described by inspecting the content of each message before it's delivered to the Internet.