Sep 8, 2014, 8:32 AM
2 Posts


  • Category: Contacts
  • Platform: Windows
  • Release: All releases
  • Role: Administrator
  • Tags: ldap
  • Replies: 4


Iam not able to setup an ldap connection, iam following this

  1. Server:
  2. Search filter: ou=contact
  3. Mailaddress
  4. ssl 636

I do get a respons from the server that the ou is contacts, but the user in not able to login. I have tried another user same error.

I can login to the portal and inotes with this user.

Imap is working for the user.

Iam trying to use Ldapbrowser 4.5 and da.nsf.

How can i proceed?





Sep 16, 2014, 8:30 AM
12 Posts
Please find the below settings

Thanks for posting your question in the forum.

Please find the below setting required to configure  Ldap Connection

Server name-
User name:  uid=smartcloud iNotes email address,ou=contact
password: Smart cloud iNotes web account password
use secure socket layer=Enable this option
Search: Select Custom = ou=contact and then save
Sep 18, 2014, 7:50 AM
2 Posts


Sorry to say but it does not work.

I do get a respons and i can telnet the server but not use my credentials.  The credentials have been verified to login in to inotes and also use imap.

But for ldap its no no no.

Do I have to create a ticket for this?


Sep 19, 2014, 7:47 AM
12 Posts
Need to check few more settings from your client

Thanks for the response.Please kindly raise a ticket so that we can check the settings of your client .
Oct 8, 2015, 1:58 PM
1 Posts
Error Code 24 - Incorrect DN


I am getting back a "error code 34 - Incorrect DN Given"  When I try to log in.

My settings are:


I am using my email address for the user name and my email password as the password.

I must be missing something,