May 16, 2013, 8:54 AM
1 Posts

Reset certifier ID file password

  • Category: Administration
  • Platform: Windows
  • Release: All releases
  • Role:
  • Tags: certifier
  • Replies: 1
Hi Guys,
I have a problem with a OU certifier ID file I created recently for Smartcloud hybrid service. I forgot the password, how do I recover or reset it?
Should it be recreated or is there a way to reset the password?

Could not find any info about how to reset it :(

Thank you
May 21, 2013, 5:47 AM
9 Posts
Re: Reset certifier ID file password
Hello Andrei,

We would need more details to be able to help you on this matter.  
Which OU Certifier ID file password did you loose ?
Is it the one you created specifically for the configuration of your SmartCloud Notes Hybrid environment, as described in the following documents ?

If so, did you forget the password  before or after uploading it to the SmartCloud Notes servers, as described in the second document above ?

 If it is not for this specific Hybrid-related OU Certifier ID file you lost the password, then I believe this would not be SmartCloud Notes specific, and you should be able to get some help from the usual support teams. It would more than likely take some more private exchanges to share confidential details