Dec 17, 2012 3:47 PM
3 Posts

Re: How to create a Mail-in database in a Service environment

  • Category: Administration
  • Platform: All platforms
  • Release: All releases
  • Role: Developer,Administrator
  • Tags: "mail-in database"
  • Replies: 1
I had the answer from other sources in IBM so figured I'd share it here.
 
Mail-in databases are not supported in the Service solution of SC. They can be mocked up by creating an appropriate "username" (eg.'feedback@ACME.com') and then giving delegated access for that mail file to other SCN users, but this comes at the cost of an additional SCN licence for every mail-in database.