I understood you the first time. If my Trial account is not eligible for the option, they should not display it for me.
First - it takes a week before I am told "Trial Accounts" are not eligible for Support. If a company is considering moving to SmartCloud, I would think that IBM would have more success in providing Support than if they deny support.
Disappointing that I am unable to take SmartCloud for a "test drive" without restrictions.
No support and lots of restrictions - this is a very short trial.